Recensies (1.813)

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 85% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
21 februari 2020

This app is great if you have many variants. The only drawback is that there is a noticeable delay when the page loads. The team is always available over Skype to assist and to customize - no waiting for days for an answer. They are quick, friendly and helpful.

Forever Ring
Canada
17 dagen gebruiken de app
HulkApps.com heeft geantwoord 24 februari 2020

Thank you for taking the time to review our app. We are working hard to make our app the best fit for our merchant's businesses. You can always find our support team sitting beside (virtually) in case you're stuck in the middle :)

17 mei 2018

Great customer service! We appreciated the quick responsiveness of the support team in helping us tweak the app to work for our website. We look forward to Hulk developing some more robust features for the swatches in this app. Thank You!

Patternshape
Verenigde Staten
11 dagen gebruiken de app
HulkApps.com heeft geantwoord 11 maart 2019

Thank you for your kind words. If you need any help, don't hesitate to reach us on support@hulkcode.com

Bewerkt 12 november 2020

I used this app to add in a card customization options for products - I was having issues with visibility and customer service was able to pinpoint the issue and fix it within a couple of days. Would definitely recommend.

POLLOX
Verenigde Staten
11 dagen gebruiken de app
HulkApps.com heeft geantwoord 13 november 2020

Hey there, thanks so much for the review; we're so happy to hear you're loving our app!

We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

12 mei 2020

Soooo good!! The options additions have bought us extra sales and also much better logistics systems. It didn't all work immediately and I had a huge panic! Helpful support then did the installation and explained to me how to work on a copy of the theme offline. Great service.

MasksForAll
Spanje
7 dagen gebruiken de app
HulkApps.com heeft geantwoord 12 mei 2020

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options, and we're so thrilled to hear that our support team was quick in assisting you.
We appreciate the kind words. :-)

31 januari 2020

I needed an app to add more options with the ability to add additional cost for some of the options. I also wanted to be able to swatch my thread colors that would accordion. I did have to provide an example of a store that had what I was asking for because they initially said they couldn't do it. Once they had the example the coding was completed in a very timely manner. In the end it does exactly what I needed.

Design in Stitches
Verenigde Staten
7 dagen gebruiken de app
HulkApps.com heeft geantwoord 3 februari 2020

Hi there. Working with merchants who have clarity on their requirements makes it easier for our developers to get the code implemented properly.

We are happy that you enjoyed our services! Best of luck with your business!

4 september 2020

We are satisfied with the customer service by ABHILASHA. Only down side was the installation fee was too expensive. As we are not a tech people, we wish the installation fee was much lower so that we can try this service without hesitation. We upgraded to pro plan so we wish there was a discount for installation.

Aroma Stickers
Verenigde Staten
6 dagen gebruiken de app
HulkApps.com heeft geantwoord 8 september 2020

Hi there, thank you for the review! We're sorry you ran into some issues with the app, and we are going to come up with offers on app support especially since BFCM is catching on!

We appreciate the kind words about our support specialist, Abhilasha. :-)

Please reach out if you need any other assistance!

12 juli 2018

The support was great with some installation issues with my theme. For a FREE product I found the support very responsive and helpful. They did a great deal to make the app a good fit for my store.
Unfortunately some of the features I needed were not within the scope of this app so I had to move on.
But I would definitely recommend this app if your feature list is not too long.

West Coast Signs And Stickers
Australië
5 dagen gebruiken de app
HulkApps.com heeft geantwoord 11 maart 2019

Thanks for the nice review. Do check out the Pro version of our app, It comes with a 7-days trial period as well. Our product roadmap is exciting and we'll keep you posted on new features and improvements.

All the best.

8 mei 2018

Customer service was very helpful and they were friendly with a quick response!
The only reason I could not use this app was because I could not enter specific quantities of inventory per variant. I was told that they are working on a version that will allow for that, so I will probably try that when it's ready!

Peace Of Cloth
Verenigde Staten
5 dagen gebruiken de app
HulkApps.com heeft geantwoord 11 maart 2019

Thank you for giving us an opportunity to help you out. Our Pro version indeed allows for inventory management. Hope you give it a try :)

2 oktober 2020

The best thing about it is that it's free to use without needing help. However, I am grateful for their great support that has helped me achieve my goal.Thank you.

YOSHIKIMONO
Japan
4 dagen gebruiken de app
HulkApps.com heeft geantwoord 2 oktober 2020

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!

20 november 2022

Really Liking this app so far. the customer service is fantastic and fast, writing code for my store to add functionality i need within minutes.
Only things i would improve is the pricing model, too many features hidden behind the highest tier, so it seemed a bit strange to have to upgrade to get access to basic functionality. But its worth it so far.

Bricktastics
Australië
4 dagen gebruiken de app
HulkApps.com heeft geantwoord 20 november 2022

We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking the time to provide us with your honest opinion as this will help us strive for greater things in the future.
Wish you an amazing e-commerce journey :)