Hulk Productopties , 1.769 recensies

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 85% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
Bewerkt 15 februari 2021

Perfect Team!
デフォルトの設定では自分のサイトではうまく表示されませんでしたが。サポートに連絡するとすぐに開発会社のテクニカル部が対応してくれました。日本円での表示も小数点以下が含まれていたため、小数点以下を非表示にしてもらいました。無料プランでの使用なのにカスタマーサービスは迅速に返事をしてくれて大変良い対応でした。素晴らしいアプリ開発会社だと思います。
The default settings didn't show the option well on my site, though. I contacted support and the technical department of the development company immediately took care of it. The display in Japanese yen also contained a decimal point, so I asked them to hide the decimal point. Even though I was using the free plan, customer service was very good, responding quickly. I think this is a great app development company.

PEARL HOUSE - online store
Japan
12 dagen gebruiken de app
HulkApps.com heeft geantwoord 6 december 2023

Thank you for sharing your detailed experience with us! We're thrilled to hear that our technical department was able to quickly assist you with your concerns and enhance your experience with our free plan. Your words truly mean a lot to our team. Feedback like yours motivates us to work hard and continuously enhance our app's performance. We promise to continue delivering excellent customer service. Thank you once again for recognising our efforts and calling us a great app development company. It's our pleasure to be part of your business journey.

Best regards,
The HulkApps Team

Bewerkt 1 maart 2020

Loved this app until it stopped working for my website. My website runs on personalized items, without this feature my products are useless. Can someone please inform me why the app stopped working? My entire store is on pause.

update- app is back. i hope this does not happen again..

Update- app stops working every couple of months, thinking of switching to a new app if this occurs again

Designs By Leann
Verenigde Staten
12 maanden gebruiken de app
HulkApps.com heeft geantwoord 21 december 2021

We are very grateful for your feedback, we will surely add it to our list of improvements.
However, we are terribly sorry for the inconvenience this may caused you.

20 juni 2018

Works great, had a small problem with installation, I opened a ticket and the next day it was solved. Really appreciate this considering it's a free app! Thanks Hulk, you're incredible!! (see what I did there?)

Wall Chick 2
Verenigd Koninkrijk
12 dagen gebruiken de app
HulkApps.com heeft geantwoord 8 maart 2019

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

2 april 2020

The support is excellent and lightning fast. They take every little requests seriously! Thank you so much!

girlsfever
Frankrijk
12 dagen gebruiken de app
HulkApps.com heeft geantwoord 2 april 2020

Hi there, thank you for the review! We appreciate the kind words about our products and support. :-)

We have helped over 9,000 Shopify store owners get stuff done. If you ever need our experts help to do any custom work on your store, please don't hesitate to visit our website for various Shopify Services.

Have a beautiful day!

26 maart 2021

This app is absolutely amazing. The customer service is great as they respond fast and are available late in the night which is when I edit my website. I wish they had the capability to use conditions based on Shopify’s options but I’m sure they’ll add that later. I’ve tried almost all other option apps but they sometimes don’t work but this app does all the time

Leyla Luxe Collection - Retail
Verenigde Staten
12 dagen gebruiken de app
HulkApps.com heeft geantwoord 30 maart 2021

Thank you so much for taking the time to leave us this amazing review. We will definitely work on improving some of the features, to continue giving you an awesome experience from our app.

Please reach out if you need any other assistance!

26 februari 2021

I used this app so that I could add custom product options (file uploads) to my website. I had tried doing this by editing the code myself, but the files wouldn't upload properly. At first when I used the app, I was having the same issue. Once I contacted them, they helped me and resolved my issue quickly.

You & Me Tapestry
Canada
9 maanden gebruiken de app
HulkApps.com heeft geantwoord 1 maart 2021

The app looks great on your store! Thanks so much for the review and let us know what we could do to deserve those 5stars from you!

27 februari 2023

Perfectly what I needed! easy to use and support answers really quickly!

Candlesbytotem
Frankrijk
11 dagen gebruiken de app
HulkApps.com heeft geantwoord 3 maart 2023

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

3 september 2021

Great support team! Answered all of my questions within a short period of time! Thank you very much.

Silian Cakery
Canada
11 dagen gebruiken de app
HulkApps.com heeft geantwoord 6 september 2021

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

24 augustus 2022

This app is great and the best one I have worked with for more advanced product customizations. A few issues I have, which is why I didn't give it 5 stars include: 1) It is not the easiest to style the customization to match the website design. 2) I have had a few orders come through without customization and I cannot figure out why or how. 3) The desktop multiple choice options is not user friendly. It makes you hold ctrl to select more than one option and that is not common knowledge for everyone. Support is always very fast and helpful. So that is a big plus. Overall happy.

Flowers Forever/ Bellabeads
Verenigde Staten
9 maanden gebruiken de app
HulkApps.com heeft geantwoord 22 september 2022

Please accept our sincere apologies for any inconvenience caused by the lack of our application’s performance. We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.

27 mei 2020

For providing production options is works very well. I did run into an issue with special characters in the display name that was causing the options with an added cost to not be included in the orders, but that was resolved very quickly with the assistance of the Support Team.

Cinema Utopia
Verenigde Staten
9 maanden gebruiken de app
HulkApps.com heeft geantwoord 27 mei 2020

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

Please let us know if we can help with anything else!