Hulk Productopties

The support is patience, and always respond my inquiries as soon as he can.
Their service is excellent!

Seeing how the team has been unresponsive for 2 DAYS with my urgent enquiry (problem which has caused customer complaints during 11.11 promo period), I have to write this here to warn anyone who needs to use this and needs discount code usage at checkout. Hulk product option app is creating a line item in draft order when a customer orders with an add-on option that requires TOP-up in money on TOP of original product price. For example in my case, it was name personalisation add-on function by Hulk Product Option app. This causes discount code field to not appear and cannot be applied at checkout page, though at cart page it seems ok. Customers have complained that discount code is not applied , creating frustrations at checkout. If Hulk team remains silent, then there is no choice but this app can’t be used for an ecommerce store that requires discount codes, which is actually a BASIC feature that is needed. We may have to seek alternatives.

Initially the experience with them was great when I first on-boarded . They responded quickly and advised how to use to get it setup. Unfortunately in times of problems like this, they have gone silent

I reached out to Hulk Chat Support (specifically Sanjay) because I completely messed up my installation of the app. Sanjay was very knowledgeable and very patient with me. He got me squared away and even helped me add my first set of product options. Thanks Sanjay - you were a lifesaver!

Fast and very helpful support if there's ever an issue. Would recommend using it as the app does everything that we need it to do

Super helpful. I suspend my shopify store for a month, when I go back there are some option sitting issue. When I contact their customer service, they help me within 3 hours. Super fast! 100% solve my issue. Love it!

Great app so far! Customer service was easy to work with and they were able to resolve my problem within 10 minutes. Would suggest this app to others!

Love the app. Support is suuuper helpful.
What I needed was to create an option for monogrammed products... increasing or adding extra $ to the product of course. This app does that. You have to be a bit creative on how to achieve it - it'd be awesome if they could provide scenarios for common requests like that because it would prob save everyone a long time on setup/support. But 100% worth it. Thank you!
A feature request for the pipeline: I'd also add a functionality for cases like mine (monogramed product) that on the little question mark - is it maybe called toolbox? - we could add a preview/image of how the product would look if that option is selected. This other app called Product Personalizer makes a really cool real-time edit to the featured photo to show how the personalization would look.... if this app has that it would just be IMPOSSIBLE TO BEAT.
Again, 100% worth it. Thank you!

We have tried a couple of apps but can't get exactly we we wanted to achieve for our site. Then we decided give Hulk Product Options a try. Now, creating option sets is easier and it made our pages more organized. The Customer Service was really quick to help us fix our issues. Thank you and I recommend this app.

Great support! They were very fast in responding and were able to implement all of my wishes! Really highly recommended.

So far this app has everything I need. I've looked at a ton of apps in the Shopify store. It's really frustrating that Shopify has a variant/option limit but Hulk Product Options is doing the job. I definitely give them 5 stars because of their customer service. They offer 'Expert Installation' and then they have a live chat and will answer any and all questions. When there is a setting I'm looking for and the settings don't have it, they will code it for you and provide the code. An example would be the hover color and spacing between options. Overall very happy. Thanks!