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I've added 100+ options to separate products on our store. One of the options, on our most popular product, does not add the cost to the subtotal, which is a very big deal. Every other option seems to work fine, except the one that matters most to our store. I'll update this review if I can get this resolved, but it's causing a big headache at the moment.
Hi there, thank you for your much-appreciated feedback.
If you are still facing this issue please contact us at support@hulkapps.com so one of our agents can help fix it.
Terrible app, super slow support. Guys if you do not want to pause your shop for a week, never use it!
My issue was that they made a mistake in coding and now its 8th day, but they still can not fix it and no one can add products to the cart in my online story. Does it really takes that long to fix a small issue.
The one thing they are good at is creating a tickets and taking their time.
AVOID !
Hi there,
We are sorry for the issues were facing. Our app support is free and our app has a Free version and sometimes we get an influx of support tickets that we try to resolve as soon as we can. This app does require a specific installation process and sometimes issues arise during the code implementation process that could cause issues.
We are sorry for the issues and hope you'll hear out our manager that will be contacting you in hopes to amend the issue you were having.
The most seamless, efficient app I've used on Shopify. I simply used their aided install and within hours an associate had it working on my site with no hiccups. Typically, I have to go 2-5 rounds with support before an app like this works, but their developer had it working exactly like I needed without any back and forth.
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly.
We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
When I was confused on what to do next. I reached out to customer service and they are simply amazing.
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
It's easy to use, they taught me how to use this plugin, the service is very good, and the function is powerful
We are glad that our app is the one for you.
If you need anything just know we are standing by.
Very good app for free it saves you time and money
Thank you for giving us such an amazing opportunity to help you. We truly value customers like you.
This app works pretty well for me, as all my products are custom. My only downfall is I need it to edit the prices. It doesn't do it all the time. When it works it works well. I hate having to reach out to my customers to tell them the price is wrong. If you can help me that would be great!
Hey there, thanks so much for taking out the time to leave us a review. We really appreciate that :)
I see you're finding an issue with the product's pricing. But, I'm sure our support team can help you with it, they are the best!
Reach us at any time. We're always happy to help you :)
Excellent customer care support team. Special thanks to Khushbu. Sorted out all issues, and helped super promptly. A must go app
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
So far so good, read through the help and was able to implement what i needed within a short time. So quick and easy
Thank you for using our app. Our Pro version lets you give even more flexibility to your customers. It's free to try for 7 days! Go for it :)
I would thoroughly recommend this app as it does exactly what you need it to and the team are incredibly fast and helpful, never had such epic support before with shopify apps.
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.