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The app is really simple to instal and setup and the support team is fast and helpful. I've tried changing some settings to work on my existing products but with no luck, I granted them access to the store and they've fixed it in a matter of hours. Highly recommend
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options App, and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly.
We're glad our experts were able to help you out!
Disappointing! For the price you cannot add via product tag, doesn't work with ajax cart and buy now buttons. Can't duplicate option sets. Date picker is not a date picker it's a text field. Adding options and then option sets is a tedious task. Other apps that use this workflow allow you to add options when creating option sets. Positive was the support was helpful and fast.
Hi there!
Thank you for taking the time to write us your valuable feedback.
I want to inform you we are working on quick solutions for the problems you mentioned in your review.
The date picker and product tag will be added to the list of things we should improve.
Duplicate option sets are currently in the works
We are very sorry you had to experience these issues and we hope you will give us another chance once we fix everything.
L'app purtroppo non era adeguata al mio caso personale. Ma è assolutamente valida, utile e potente! Un plus è dettato dall'assistenza clienti, rapida determinata, gentile e competente.
We are sorry to hear that our application was not suitable for your needs but we were more than happy to help you and remove our app code for you.
We hope that you will be able to find the app which will be perfect for you.
This app is really great! I am loving it. The customer support was excellent and they responded quickly. Thank you very much.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
This app is perfect for my store in setting up customized product variants, color swatches, and conditions that change the options based on prior selections. It was,however, a bit difficult to initially set up and install. It wasn’t syncing with my products and I had not set up some of the conditions accurately. There are also some pieces of code that need to be added and removed in order for it to work seamlessly. This is not very clear in any of the description, but support was EXTREMELY responsive and helpful when I contacted them for help. I now have it set up in my store and it has made my store’s functionality SO much better!! I definitely recommend but be prepared to troubleshoot a bit with installation.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. We will try to improve our app tour and documentation so other merchants don't face this issue. But thank you once again!
I used this app to add sizing options for products that had too many colors to add as variables through Shopify. Highly recommend, the support team was very quick to help install the app into my store's code and it works perfectly for my purposes!
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
Help me with my shop, no more to said. Help me with my shop, no more to said.Help me with my shop, no more to said.
Thank you for taking the time to write us your feedback.
It is highly appreciated as our brand is built upon it.
Easy and useful app.
I had some troubles when I've updated my theme but the support answered quickly and solved them!
Thanks so much for your kind words and have a beautiful day!
The app has been very helpful in allowing us to add options with more complexity than what Shopify allows out of the box. The support staff were EXTREMELY helpful and very responsive - even on a Saturday morning! Highly recommended.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our support specialists were able to help you out with getting Product Options installed and stylized properly so that it wasn't interfering with your theme's code.
Please let us know if you need anything else! We are always standing by to help. :)
Fantastic product options app. I switched to this app for my new online store 2.0 theme. The app is rich with features and has excellent support. Khushbu installed the app very quickly on my new theme and even made some extra customizations to make it work perfectly for my website.
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.