Hulk Productopties , 1.778 recensies

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 85% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
6 januari 2023

Great app, but unfortunately if you use the Text Box option, there cannot be any line breaks in the Buyers text. This means it comes through to us as a messy, block paragraph of text which isn't usable for us. If they fixed this in the future, I would definitely rejoin!

FoxesOnBoxes
Verenigd Koninkrijk
1 dag gebruiken de app
HulkApps.com heeft geantwoord 9 januari 2023

I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.

30 november 2019

I'm very grateful for this app, which I'm using for both of my stores. The ability to have independent, multiple option sets per product is something that should really be built in to Shopify. Thank you, Hulk, for giving us a free app that provides this functionality. A very minor recommendation would be to allow us to hide the asterisk on required field headings, and make it so the colon does not appear on the second line by itself, which looks odd.

Pianogoods
Verenigde Staten
Ongeveer een uur gebruiken de app
HulkApps.com heeft geantwoord 2 december 2019

Hey there, thanks so much for the review; we are so happy that you use our app in your multiple stores. And it's even more encouraging to recieve feedback from our users.
The feedback you give helps us understand what we're missing and where we can do better.

Keep it coming! We are going to add a checkbox to ensure you get to hide the asterisk on required fields heading. Thanks for sharing it with us.

You will hear from us when it is applied within our app itself as well as our monthly changelog newsletter.

Cheers!

11 maart 2021

This app doesn't perform well as the whole design doesn't fit on the product page. Customer support is also bad. After giving developer access nothing has been done.

Awethentic Gallery
Hongkong SAR van China
Ongeveer 20 uur gebruiken de app
HulkApps.com heeft geantwoord 11 november 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

28 november 2021

i used this app to add more options to my website, easy, and painless. Had a bit of trouble installing but i messaged support and they respond extremely quick

AllureMyKo
Verenigde Staten
43 minuten gebruiken de app
HulkApps.com heeft geantwoord 8 december 2021

We appreciate your kind words.
Our Experience team is always available if you need anything else.

Bewerkt 23 juli 2018

Discount code functionality at the check out page won't work, if you choose options with the additional cost with app.
support team was top-notch !!!!!!!!!!!!!!
highly recommend any of their stuff to anyone. Great product, great service!

Addw1
Verenigde Staten
Ongeveer 15 uur gebruiken de app
HulkApps.com heeft geantwoord 11 maart 2019

Thank you for the nice review. Discount functionality issue has been resolved with the release of our app improvement update. Try it out and let us know if you need any help!

3 mei 2022

So far so good. I have not used it live but their support staff was extremely quick to help with the installation via live chat. The automatic installation works on some themes but not others.

Fireside
Verenigde Staten
40 minuten gebruiken de app
HulkApps.com heeft geantwoord 8 mei 2022

Thank you for leaving us your feedback!
We are happy everything went smoothly for you.

28 april 2022

I installed this app specifically so I could have a personalization box for customers who are placing orders. I found YouTube tutorials to walk me through how to use the interface. I rated this 4 stars because I don’t find the flow and language of the input intuitive. Once I got a custom field set up, I could not figure out why it wasn’t loading onto my listing despite a lot of research and also speaking with a shop owner friend who used this app. I had to contact customer service. CS was incredibly responsive and helped me quickly. Turns out the app had to be enabled in my theme. I’m newer to Shopify so this may be common knowledge but I didn’t see documentation about this step which is why I struggled. I’ll continue to use this and I am glad there’s a low-cost option for listing customization that has excellent customer service.

Gimme Some Honey Sugar
Verenigde Staten
Ongeveer 9 uur gebruiken de app
HulkApps.com heeft geantwoord 28 april 2022

Thank you for leaving us your feedback!
We love supporting you and your business.
All of your suggestions will be put on an improvement list.

17 november 2021

This app was really helpful for our personalization requirement. Awesome support from the app team. Overall great!

Cost Plus Liquors Florida
Verenigde Staten
22 minuten gebruiken de app
HulkApps.com heeft geantwoord 17 november 2021

Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.

Bewerkt 8 mei 2024

I do not recommend this app to anyone!

A few months ago, the app had a serious error that caused me to lose several thousand euros in sales. The product images in the individual options were no longer displayed in the store and I had to re-upload all the images for several days. After I decided to give the app a second chance, I discovered another error three weeks ago. Due to an error in the app, my customers were no longer able to pay with PayPal and I lost more than 30,000 euros again as a result. I only found out by chance that the error was caused by the app. If I had known beforehand, I would have uninstalled it immediately and used a different app.

I pay a lot of money for the app every month and I have submitted a request for a refund, but the support team has not gotten back to me. They keep me waiting all the time. The app is disastrous and I don't recommend it to anyone!

diinsign
Duitsland
Ongeveer 11 uur gebruiken de app
HulkApps.com heeft geantwoord 21 maart 2022

Hi there!
Thank you for your kind words.
We appreciate your feedback and we will forward this to Amit and Deepa,
I am sure they will be more than happy when they read this!
We have added your feedback about the Drawer shopping cart to our list of improvements and you will get notified once it gets implemented.

14 april 2020

While it was relatively easy to set-up the multiple variants I wanted, there is no option to sort your orders by these variants after a customer has made a purchase. I wanted to offer custom products to my clients (mix and match ink colors and shirt colors). The only way I would have been able to produce these products would be to tally orders by hand after they were placed. This app is worthless for what I was trying to do.

The Casbah Merch Store
Verenigde Staten
Ongeveer 7 uur gebruiken de app
HulkApps.com heeft geantwoord 11 november 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.