Hulk Productopties

Hulk has been amazing to work with. The mobile version isn't as user friendly as the pc version, so whenever I need assistance I just connect with them to see if they can help solve the problem in real time and they have consistently demonstrated patience, kindness and quick solutions. Great staff and support.

Definitely recommend.

The app works great, but the most impressive part of this company is the team.
I requested some custom settings, and Hamza was assigned to me as the programmer. I’m truly impressed by his patience, professionalism, and problem-solving skills. He delivered exactly what I needed, and he did it perfectly.

Thanks to Hamza, I was able to achieve something that nobody else could help me with.
Thank you, Hamza!

AMAZING SUPPORT! Thank you Saro for spending so much time with me working on some customization. I tried several hours on my own working with CSS, but Saro got it fixed very quickly once in. Thank you again, it looks fantastic on my new theme!

We’ve been using this app to manage additional fees and options for our store, but multiple problems have arisen where fees and selected options were not reflected correctly. This has caused significant losses for our business. Despite contacting their support team numerous times with detailed information and requests for concrete solutions, we’ve experienced:

Vague responses lacking specifics
Insufficient investigation into our reported issues
Evasive answers regarding timelines and next steps
We found their approach to be far from transparent or proactive. Ultimately, the root cause of our problems was never clearly identified, and no effective resolution was provided.

In our opinion, the drawbacks caused by poor support far outweigh any benefits this app might offer. After comparing with other solutions, we regretfully conclude that this app does not meet our standards for reliable assistance. Hence, we are giving it a 1-star rating.

Issue today with incompatibility of the hulk product options and the hulk discount app. Emira responded to my help request immediately and advised I ned to revert back to the legacy version. All seems to be well now. many thanks for a quick, efficient solution.

I have been using this app for years and it is a wonderful app. Staff have always been so helpful if I have any issues which have always been issues with my own tech knowledge...not the app. In particular, today I was helped by Nitesh who sorted my problem out within minutes - would have taken me hours and hours :) Thank you Nitesh.

I've had for almost 3 years. The app has never worked properly. When using multiple of their apps they never integrate together. I am glad there is finally another app that works exceptionally well so we can replace this one which we have done today.

We've been using the option sets for years now, and they work perfectly every time. The customer service has always been excellent and helpful! This is a great app!!

I've always liked this app and its ease of use. Recently, I had an issue with some checkouts allowing customers to add items to their cart without filling out the required fields in the product options. When I contacted Hulk Product support, Axel helped me identify the problem. The dynamic checkout buttons do not work with the Hulk Product options on the product page, but they should work fine on the checkout screen. They were a wonderful help and even assisted me with finding how to hide the feature from the product pages. Would recommend the app to others!

For months (including the holiday season), this app has caused a hiccup in customers being able to add my products to cart. As an online retailer, that is detrimental to my business. On COUNTLESS occasions I reached out to customer support with absolutely 0 help. Uninstalling and very disappointed.