Hulk Productopties , 1.771 recensies
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I'm very very new to shopify and I'm a person that not close with computer. I had trouble since the beginning as I wasn't sure where to start. To be honest I wasn't that happy with the support team in the beginning and thought about changing the app, then Deepa Patel from the support team came in and he was very kind and very patient with me. He instructed me from the beginning and kindly answered all my question very clearly. He explained the step very clear and easy so that I can follow.
I'm very happy with the app so far and also very happy with Deepa's support.
Thanks a lot!!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Excellent App! The Team helped me a lot in setting up my products and variants. Thank you once again
Hey there, thanks so much for the review; we're so happy to hear you're loving our app! We appreciate the kind words about our support:)
If you wish to, you can also visit our website to see the range of services we have to offer our merchants!
Have a beautiful day!
Given that there are a handful of limitations with app, the overall functionality, user-experience and customer support is top tier. Without the live chat assistance, and collaboration with Sanjay - my site would be nowhere near what it is!
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
This was my first time using a product customization app on shopify and I will say at first I wasn't sure exactly what to do. I ended up reaching out to support and they were SUPER helpful in answering my questions and responded very quickly. Once I got the hang of how the app worked it was super easy to make changes and customize what I was working on. I kind of wish that you could customize the design of each specific option instead of just a general design, and maybe you can but it wasn't clear to me. Other than that love this app and love the Hulk Apps support team! :)
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We're working on exceeding your expectations! So stay tuned :)
(This app broke all my cart page, at cart there is no amount shown anymore instead all amounts turn to 0 or does not show up at all.NOT RECOMMENDED TRYING TO FIGURE OUT FOR DAYS FINALLY FOUND THE PROBLEM. IT IS THIS APP) It finally fixed the bugs and I am very happy with the product now
Hi there,
we are sorry you faced this issue. If the code wasn't properly installed, it could cause issues. Our support team is always on standby to help out. Please reach out to us if you ever need any help with this app.
Thank you.
Lets me group available options to sets of products and collect the custom data...Exactly what we needed for our custom shirt order data collection!
Thank you for using one of our apps. We’re amazed at your responses!
I installed the app today and like most apps, a code did not load properly. I submitted a ticket and sent an email. I had the expectation not to receive help until Monday or Tuesday but to my surprise, I received help within 2 hours. It took no time and my store is back up and running. The tech support was awesome.
Thank you for taking the time to write us your valuable feedback.
We take great pride in our customer's experience and we are glad you had a great one.
Just remember we are always one email away.
The team at Hulk apps are amazingly helpful and professional. The app fits all of our complicated requirements and works brilliantly. It also seems very easy to use. It's a great app overall. Absolutely blown away by the support and communication from the team at Hulk Apps their level of customer service is outstanding! Thank you Team Hulk for all of your help so far!
We appreciate the kind words and are looking forward to supporting you and your business on this journey.
We recently updated our store theme and installed this app to help our customers customize their orders. We had a small glitch with the customization appearing in the shopping cart. We reached out to tech support and in less than 2 minutes Khushbu responded. She and her team had everything up and running in less than 2 hours. Thank you so much for an amazing app and a more amazing tech support team. 10 Stars!!!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Khushbu will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Such a great app. Does everything needed and more!
I asked there amazing team for help with installation, which was super fast.
I then wanted to change how it was displayed on the Phone, which they helped me with! 5 stars!
We love personalizing the app as per store's needs. And you are special to us. Thanks for trying our app. :)