Hulk Productopties , 1.769 recensies

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 85% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 6% recensies zijn 1 sterren
12 maart 2018

Great selection of options and customer service responsive. App could still use some tools to make management easier, but it has far more options than other free apps.

Plctester
Verenigde Staten
8 maanden gebruiken de app
HulkApps.com heeft geantwoord 8 maart 2019

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

23 augustus 2021

I used this app for some months, then I happened to pay special attention to an order and realized it was adding options to customers carts but sometimes not charging them. Apparently the app is not compatible with the "Buy Now" button which is - I would argue - an important button on a Shopify website. All my customers who used 'Buy Now' instead of 'Add to Cart' would get the options for free. Hulk Apps were very aware of this and told me to remove the buy buttons from my website. I chose to remove this app instead. I think it was quite irresponsible for them to put this app out there with this known bug.

Westside Woodworks
Canada
8 maanden gebruiken de app
HulkApps.com heeft geantwoord 11 november 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

8 augustus 2021

This app is great for multiple selection. Support team is helpful and solve problem quickly. Thanks Sanjoy for helping about the installation.

WeArShop
Hongkong SAR van China
8 maanden gebruiken de app
HulkApps.com heeft geantwoord 9 augustus 2021

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

7 oktober 2021

This app was a useful addition to our site. The tech support was useful and trustworthy. Would like to see integration with a currency converter next.

Chironix
Australië
8 maanden gebruiken de app
HulkApps.com heeft geantwoord 7 oktober 2021

Thanks so much for the kind words! We really appreciate the review, and would love to help you out with app integrations. Feel free to contact us whenever as we are always standing by to help.

Bewerkt 23 februari 2023

The servicer Sanjay so patient, 5 stars! This software is fantastic and solved my needs. The most worthy of praise is the customer service staff, who helped me very patiently, and I will recommend this to all my friends! must!

Gomexus
China
8 maanden gebruiken de app
HulkApps.com heeft geantwoord 21 juni 2022

Hi there,

Thank you so much for your kind words, we truly appreciate it!

We are here for you always, should you need anything else, please feel free to reach out to us again :)

15 oktober 2019

This app is super buggy and SLOOOOOW. It would often not apply the upgraded price on checkout. Meaning customers would select an option that had a significant upgrade price, but wouldn't be charged for it.

Even if it did work correctly, nobody should install this if they care about page speed and conversion rate. It would take upwards of 4-5 seconds to load the product options - AFTER the entire page had already loaded.

So slow that many customers actually hit ATC before the options loaded and therefore checked out without selecting any options.

Pearls of Joy
Canada
8 maanden gebruiken de app
HulkApps.com heeft geantwoord 11 november 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us and that is why we asked our manager to contact you in hopes of amending any issues that were caused.

9 oktober 2018

Very good app for easily adding custom options to your site. Can create conditions, for example, if button is selected, open text box. Works well, and support is great if you have trouble installing it.

Du YVest
Nieuw-Zeeland
8 maanden gebruiken de app
HulkApps.com heeft geantwoord 7 maart 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

Bewerkt 20 december 2018

I got stuck on the installation and Bhavya was wonderful to work with. I received the assistance that I needed via email and the problem was solved quickly. This app is free but it is just what I needed to add options to my products. Thank you so much!

LaundryDepartment
Verenigde Staten
8 maanden gebruiken de app
HulkApps.com heeft geantwoord 8 maart 2019

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

6 augustus 2018

Love this app and lovely helpful team. I struggled to install as I am rubbish with code and they helped me really quickly, and fixed the issues I was having.
Would recommend to anyone who needs more options and I really love the swatch option as it uses little images of the fabric instead of a standard drop down menu, really impressed! Thank you HulkApps :)

Grumble Grumble
Verenigd Koninkrijk
8 maanden gebruiken de app
HulkApps.com heeft geantwoord 8 maart 2019

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

10 december 2021

I use hulk app (free version) and have been for over 1 year (yes still free) customer service is awesome friendly knowledgeable and know their product. We use for our custom hair replacement service and I like how it allow us to add the custom options we offer to help meet our customers personal individual needs. Thank you so much hulk app creator and staff because this is part of how we generate our livelihood. I am not being paid in fact I love the app so much I asked do they offer any referral and they do not. This review is authentic Thank God I found this app and you will to. definitely use this app, You will thank yourself. Hulk app Rocks!

Feel More Like U Custom Wigs & Hair Replacement Systems
Verenigde Staten
8 maanden gebruiken de app
HulkApps.com heeft geantwoord 5 december 2023

We're thrilled to hear that you've been using our app for over a year and that it has been beneficial for your custom hair replacement service, especially towards meeting your customers' personal individual needs. Acknowledgements like yours truly motivate us to constantly strive and deliver an amazing customer service experience!

It's fantastic to know that you appreciate the flexibility of our app and that it has effectively supported your business. We're also glad to hear that you found our customer service team to be awesome, friendly, and knowledgeable.

Your kind words are massively encouraging to us – it's always wonderful to hear from users who genuinely love our app, and we can’t thank you enough for such a positive review!

We continue to be dedicated to offering the best possible experience and help generate livelihoods such as yours.

Should you have any more feedback or need assistance in the future, always feel free to reach out.

Best regards,
The HulkApps team