
Hulk Productopties
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
Recensies (1.946)
Verfijnen
-
Op beoordeling
Easy to navigate if you know what your doing
They take too long to respond and fix things
La aplicación era bastante buena pero dejó de funcionar de un día para otro. Escribimos al chat y no responden.
I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general.
I hope our app is working fine right now, if you are facing any issue Please write to me at amit@hulkapps.com
I wish I would've known that an automatic discount doesn't work with BOGO deals before black friday. It ruined my entire sales day since the code wouldn't work since it was auto and a buy x get y. The customer service rep Nisha was great though
Please accept our sincere apologies for any inconvenience caused by the lack of our application’s performance. We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.
It's hard to contact them online. I wish their customer service could respond a little faster. Discount codes are not available on my product page because of their custom options feature. This incident took a huge toll on my business.
I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.
I have been using this app for some time and it's great when its working. But any change and it bugs out. I have just updated my theme on the 19th and sure enough its no longer updating prices in cart. The new theme (Narrative) also doesnt seem compatible on the lap top version as the options are not scrolling with the screen. I sent through a support ticket straight away and have put our site on password protect until its fixed and unfortunately its now monday 21st inching closer to lunch time and our site is still down with no one from support returning my emails to help. Every minute the site is down we're losing sales and if not resolved in the next couple hours I think i'm going to have to uninstall and look at other options so I can get our site back up. Please help ASAP!!
Thank you and nice work there! Great to see how you have setup your options. We are pleased to inform you that you can also offer dual color swatch, apart from single color and image swatch option. Try it, its pretty cool!
I like the app for adding unlimited choices to my products. However when using pricing it doesn't work with other apps like sezzle or even automatic discounts. It really makes it harder for me to run sales.
Please accept our sincere apologies for any inconvenience caused by the lack of our application’s performance. We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. I also suggest you to try our volumeboost app for using automatic discount feature.
Should you have any other queries, please do contact us at any time.
My store have many products and each product have multiple options, with Infinite Product Options from HulkApps, it really help me a lot on my store setup, save time and money :) And the support is fast and very helpful, they really listen to customer and always improve the feature!
Updated Review: I downgrade it from 5 star to 3 star because the product options can't display correctly for people in Russia and China. Support unable to fix it and I lost many sales due to this problem.
Thank you! We're glad our app could help you to save money and earn more!
Please, do let us know what we need to do to improve our rating.
I love the app when it works. I've had several issues with swatches disappearing, upcharges not charging and things just breaking sporadically, However they do always seem to fix the issues and I'm thankful for that but I just don't understand why things keep breaking and I have to reach out every so often.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
The app is setup well and easy to implement, however the REQUIRED option for a variant is no working properly. Customers are able to add a product without choosing an option.
Very frustrating and disappointing. I have written to their support several times about this, with no resolution.
Will be looking elsewhere for a variations solution.
Thank you for providing feedback and I'm happy to inform you that our team was able to resolve the issue.
Would be glad if you could give it a try now. Our team can also test and resolve code conflicts (if any).
If you get what you're looking for you can amend the review you left us. Thank you