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excellent support. helped me in 15 minutes. I really appreciate it. Could be a great app for every use case
We are glad you had a great experience with our team!
Thank you for the kind words. If you need anything else we are standing by.
Can you please guide me where are uploaded files stored? How can we access them? Customers have uploaded Pictures.
Hi there, glad you reached out about this!
All the files that your valuable customers' upload will be available on order history. Please take a look at your Shopify store's orders.
Just to put you on a perspective, we store the files on our servers. Also, there is no limit on maximum storage capacity!
I hope I've been helpful :)
Please feel free reach out to support@hulkcode.com with any further comments, concerns, or suggestions!
love this!! used to add options to my products for custom scents. Was easy to use! looks great on my website
Thank you for giving us such an amazing opportunity to help you. We truly value customers like you.
This app was easy to install and customize on the Simple Shopify theme and has been working well for my business. Most impressive though is the level of individualized customer support, and how quickly the support team helped me tweak the installation on my storefront. Highly recommend!
Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app!
Our support team is capable enough to do minor tweaks and we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
I do not recommend this app to anyone!
A few months ago, the app had a serious error that caused me to lose several thousand euros in sales. The product images in the individual options were no longer displayed in the store and I had to re-upload all the images for several days. After I decided to give the app a second chance, I discovered another error three weeks ago. Due to an error in the app, my customers were no longer able to pay with PayPal and I lost more than 30,000 euros again as a result. I only found out by chance that the error was caused by the app. If I had known beforehand, I would have uninstalled it immediately and used a different app.
I pay a lot of money for the app every month and I have submitted a request for a refund, but the support team has not gotten back to me. They keep me waiting all the time. The app is disastrous and I don't recommend it to anyone!
Hi there!
Thank you for your kind words.
We appreciate your feedback and we will forward this to Amit and Deepa,
I am sure they will be more than happy when they read this!
We have added your feedback about the Drawer shopping cart to our list of improvements and you will get notified once it gets implemented.
It works fine with is easy to use and has a good support. Some issues with customization. Does the job!
Thanks so much for your kind words, feel free to contact us whenever as we are always standing by to help.
So far so good. I was truly amazed how user friendly it is. Not complicated and it did exactly what I wanted.
Hi there, thank you very much for the kind words! We're so happy to hear that our Product Options app is the right one for your business. We know how important it is for merchants to be able to spend their time running their business, so we love being able to offer easy-to-use solutions such as this one!
Please don't hesitate to reach out if you have any other questions or comments. We look forward to seeing your continued success!
Hulk cs team and dev team are prompt in the reply & will help me to resolve issue when I have highlighted the issue to them! please keep up the good work to help small business owners like us.
We take great pride in helping small business owners across the world.
Thank you for your kind words, it is appreciated since our brand is built upon our customer's feedback.
This app is GREAT and a MUST-HAVE! Why? Because it solves one of those things Shopify is missing which should have been a basic feature, namely easy and fast set-up of custom variant add ons with custom prices, and it does it for free. Great support helps you to integrate the app to your theme within 24 hours. Thanks Hulk!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
We just moved to Shopify, and revamped our entire eCommerce site. Two important features we required were the use of color swatches, and file uploads. Infinite Product Options made these two requirements extremely easy to implement. We had half a dozen enhancements we wanted to see, and they implemented them and turned them around in no time.
Hey there, thanks so much for the review; we're so happy to hear you're loving our app! We love our color swatch and file upload features, and are glad you've been utilizing it. :-)
You can always reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)