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They always provide quick replies and solutions! Their smooth support to users' unique issues is very valuable and appreciated.
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
Been looking for an app to find a way to make a product option selectable with an image and finally found this great app. Phew :) Also it lets you bulk add by product tag- which is amazing. Most other apps force you to go into each item. That's fine if you only have a few SKUs...
Thank you so much for sharing your experience with us! We hope we can continue to meet and exceed your expectations with our apps (current and upcoming) and support. :)
great customer service. great customer service. great customer service. great customer service. great customer service.
Thanks for the kind words! We are happy to support you and your business.
I installed the app and had a few issues. Their 5-STAR support team helped me resolve the issues and they assisted with set-up. I love their app and it has given me a must have feature for my store. Thanks so much Hulk Code. I can't wait to use more of your products.
Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
Really like that app, there are som missing options for translations of text, but support where great and helped me with that right away. I needed the option to use an existing product as extra option to an item, that costs me 10 dollars extra each month but thats okey in my case.
Really like the app overall but there are some areas of improvement. I would recomend this app over competitors such as infinite options.
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
It looked like a good option but it's not been functioning right for days, maybe even longer as I had to stumble across the problem while loading products onto our new website. Getting a fast reply from tickets raised saying issues resolved but this is only lasting hours before the problem is back again. Now it has stopped functioning in the back end of the store. Tested it on various browsers and devices but it's broken. Shame as it looked like we had this sorted but now I'm looking for an alternative app after wasting time and money on an ad campaign to a store you can't order from because the options are not showing up on the page!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.
This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.
Thank you for letting us know about this.
The developer team helped with the installation and everything was done in a timely manner. I needed a text box for certain product pages and they installed it seamlessly with the theme too.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
Very fast reply, very fast support, solved my problem very quickly, great! Highly recommend them!I will continue to use this app.
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
This app is garbage. I spent a very long time setting up my page as we need to collect details for personalized items. I noticed that for the last few orders the personalized messages from customers were not showing up. We had to contact them and ask. WELL, I reach out to customer support and they tell me that if the customer checks out using the cart page or the product page (buy now button) then it won't work. Their suggestion? Remove those options. I'm now in the process of switching our system, which is a long process for us. If I could give them less than a star I would. This app is totally underdeveloped and a waste at 18.99/month. Would NEVER recommend, look elsewhere.
I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.
We use the app to create a custom product that can be comprised of 5 different flavors with 25 different options. Shopify doesn't allow too many variants per product so we were successfully able to include 125 variants.
Support is great and quick at responding to any questions or bugs.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else! We look forward to seeing your increase in sales while using Product Options!