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This app does what it is supposed to do for me, increase sales! The only reason I didn't give it 5 stars is because the format of the orders that come over for those added items is a bit confusing. It would be nice if it would just come over as the other regular items show up on the order.
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. No worries though! I've flagged this as a feature request to our Product Team. If our product team decides to implement this, we'll get in touch!
Let me know if I can help with anything else.
excellent
・great support(when I was in trouble and how to deal with the problem, they told me quickly)
・simple APP
・I can have one or more stocked options, so I could build a lot of options expect improving
・about basic function, we wanna build via 'no code'
※we are an agency in Japan, and some of the clients don't have any capability to maintenance the JS code.
Thank you so much!! We really value your feedback and you can always reach out to our team for any support, our customer support team will be delighted to help you out!
I use this app to collect vital user input at the time of order. It does its function, but the dealbreaker for me is that it takes 5-6 seconds to load the options form.
This means that if the customer hits the 'add to cart' button before the options load, then the customer can bypass all validation (required form fields).
I was surprised as to why the form was taking so long to load since my form has only 2 fields. Turns out that the majority of those 6 seconds of load time was spent in TTFB (aka, time to first byte). This means that whatever backend they're using is scaled well enough to address requests in a timely manner.
This is a really unfortunate downside to an otherwise vital Shopify app, and I hope they upgrade their infrastructure to better handle their client-base.
Thank you for leaving us your feedback. Our apps wait for everything to load first before starting to load, hence the delay. This can get speed up by adjusting the code.
I have restaurant and I used this app to help me have options to my products. It is very useful and helped me a lot, the support team is always there for me to customize whatever I need. I strongly recommend it.
Thank you so much for taking the time to leave us this amazing review. Our team will be thrilled to read what you wrote. Please let us know if you need anything else!
This app provides some seriously important flexibility that shopify should come with from the get-go
Thanks so much for the kind words! We really appreciate the review!
If you wish to, you can also visit our website to see the range of services we have to offer our merchants.
Best of luck with your business!
Great app, highly recommended! I had small issue where app was clashing with currency converter and support from HULU replied to me very quickly and very quickly were able to identify and fix the issue. Awesome work HULU apps keep ip the great work.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!
Great customer service. Within 24hrs our issue was resolved without lengthy chats and without frustration.
Thanks for the kind words.We count ourselves lucky for customers like you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs. We look forward to working with you again in the future!
Loved the service that Hulk App provided to our company. They were open to my questions and didn't hesitate with helping us.
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!
generous app, free version is enough to cater your basic need, strong functionalities, some suggestion is I hope I can control the container width and faster loading time
Hey there, thanks so much for the review; feel free to contact us whenever as we are always standing by to help.
I made a stupid mistake on our site that messed with the Hulk Product code. I feel like the Hulk team really bent over backwards to help me get the issue resolved really quickly.
Very happy with their customer service!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!