Opções de produto Hulk , 1 776 avaliações

Avaliação geral
4,7
Pontuação por nível de classificação
  • 85% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
11 de março de 2021

This app doesn't perform well as the whole design doesn't fit on the product page. Customer support is also bad. After giving developer access nothing has been done.

Awethentic Gallery
Hong Kong, RAE da China
About 20 hours usando a aplicação
Questão respondida por HulkApps.com 11 de novembro de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

28 de novembro de 2021

i used this app to add more options to my website, easy, and painless. Had a bit of trouble installing but i messaged support and they respond extremely quick

AllureMyKo
Estados Unidos
43 minutes usando a aplicação
Questão respondida por HulkApps.com 8 de dezembro de 2021

We appreciate your kind words.
Our Experience team is always available if you need anything else.

Editado a 23 de julho de 2018

Discount code functionality at the check out page won't work, if you choose options with the additional cost with app.
support team was top-notch !!!!!!!!!!!!!!
highly recommend any of their stuff to anyone. Great product, great service!

Addw1
Estados Unidos
About 15 hours usando a aplicação
Questão respondida por HulkApps.com 11 de março de 2019

Thank you for the nice review. Discount functionality issue has been resolved with the release of our app improvement update. Try it out and let us know if you need any help!

3 de maio de 2022

So far so good. I have not used it live but their support staff was extremely quick to help with the installation via live chat. The automatic installation works on some themes but not others.

Fireside
Estados Unidos
40 minutes usando a aplicação
Questão respondida por HulkApps.com 8 de maio de 2022

Thank you for leaving us your feedback!
We are happy everything went smoothly for you.

28 de abril de 2022

I installed this app specifically so I could have a personalization box for customers who are placing orders. I found YouTube tutorials to walk me through how to use the interface. I rated this 4 stars because I don’t find the flow and language of the input intuitive. Once I got a custom field set up, I could not figure out why it wasn’t loading onto my listing despite a lot of research and also speaking with a shop owner friend who used this app. I had to contact customer service. CS was incredibly responsive and helped me quickly. Turns out the app had to be enabled in my theme. I’m newer to Shopify so this may be common knowledge but I didn’t see documentation about this step which is why I struggled. I’ll continue to use this and I am glad there’s a low-cost option for listing customization that has excellent customer service.

Gimme Some Honey Sugar
Estados Unidos
About 9 hours usando a aplicação
Questão respondida por HulkApps.com 28 de abril de 2022

Thank you for leaving us your feedback!
We love supporting you and your business.
All of your suggestions will be put on an improvement list.

17 de novembro de 2021

This app was really helpful for our personalization requirement. Awesome support from the app team. Overall great!

Cost Plus Liquors Florida
Estados Unidos
22 minutes usando a aplicação
Questão respondida por HulkApps.com 17 de novembro de 2021

Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.

Editado a 8 de maio de 2024

I do not recommend this app to anyone!

A few months ago, the app had a serious error that caused me to lose several thousand euros in sales. The product images in the individual options were no longer displayed in the store and I had to re-upload all the images for several days. After I decided to give the app a second chance, I discovered another error three weeks ago. Due to an error in the app, my customers were no longer able to pay with PayPal and I lost more than 30,000 euros again as a result. I only found out by chance that the error was caused by the app. If I had known beforehand, I would have uninstalled it immediately and used a different app.

I pay a lot of money for the app every month and I have submitted a request for a refund, but the support team has not gotten back to me. They keep me waiting all the time. The app is disastrous and I don't recommend it to anyone!

diinsign
Alemanha
About 11 hours usando a aplicação
Questão respondida por HulkApps.com 21 de março de 2022

Hi there!
Thank you for your kind words.
We appreciate your feedback and we will forward this to Amit and Deepa,
I am sure they will be more than happy when they read this!
We have added your feedback about the Drawer shopping cart to our list of improvements and you will get notified once it gets implemented.

14 de abril de 2020

While it was relatively easy to set-up the multiple variants I wanted, there is no option to sort your orders by these variants after a customer has made a purchase. I wanted to offer custom products to my clients (mix and match ink colors and shirt colors). The only way I would have been able to produce these products would be to tally orders by hand after they were placed. This app is worthless for what I was trying to do.

The Casbah Merch Store
Estados Unidos
About 7 hours usando a aplicação
Questão respondida por HulkApps.com 11 de novembro de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

8 de outubro de 2020

It's all good to add item line properties onto the product pages. A huge problem is that Shopify cannot export this piece of information in order csv. So, pretty much useless in the end. No one can fill in manually per order. And I don't think people including me want to to pay that much for the export apps you suggested. Too expensive in the end.

Cream Japan
Hong Kong, RAE da China
About 8 hours usando a aplicação
Questão respondida por HulkApps.com 5 de janeiro de 2022

Hi there!
We appreciate your feedback as our brand is built upon it.
We will surely add this to our improvements list and hopefully it will be added in the future.

10 de fevereiro de 2020

I added this app to test product options and intended to upgrade for conditional product options. The interface was straightforward, I had it up and running - but only half of it worked. When I contacted support they were unable to fix it, twice. I have a Shopify Theme, nothing fancy would really have liked what they claimed it could do. It did not do what they claimed. - would not recommend.

Compact Camping Concepts
Estados Unidos
About 5 hours usando a aplicação
Questão respondida por HulkApps.com 11 de novembro de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.