Opções de produto Hulk

Opções de produto Hulk

Avaliações (1 893)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
Editado a 16 de agosto de 2019

The instructions given can be rewritten a bit better to help everyone understand how to apply options and such. After requesting assistance from them they helped half way, said it was completed and all communications stopped for about a week. I continuously reached out to them to no avail. I found their FB page and messaged them there, which it mentioned they'll get back to me within a few hours, 24 hours later at 6am I heard from someone.. apparently their messages/tickets weren't working properly all of a sudden.. it'd be an amazing app with the proper directions and customer service.

Update on above review - once I received the help I needed from Shopify who also has knowledge in regards to this app, I've had the app running for a few weeks now with no issues. So if you run into problems and aren't getting enough help, reach out to Shopify itself before removing this app as it's simple and does what it needs to.

Jovial Fairy Creations
Estados Unidos
10 months usando a aplicação
Questão respondida por HulkApps.com 8 de dezembro de 2023

Thank you for your detailed review. We're glad you find our app useful and it satisfies your needs. Your insights about our instructions and customer support are important to us. We sincerely apologize that our communication didn’t meet your expectations.

We acknowledge that there was a delay in our responses, and we take full responsibility for any inconvenience caused. We assure you, this doesn’t reflect the quality of service we strive to deliver. We are working to make our instructions clearer and enhance our support system for a better user experience.

It's good to know that with the assistance of Shopify, you were able to resolve your concerns and the app is running smoothly for you. Your patience and understanding are very much appreciated!

Your feedback helps us improve and serve you better. Thank you once again and don't hesitate to share any other thoughts you may have in the future.

- The HulkApps Team

18 de dezembro de 2020

This app was really good for what we need but the back in was clunky and we couldn't get it modified to fit our warehouse needs. Past that it is a great app with really good tech support. It did fit the need we just needed a better back end for the warehouse.

rusticstrengthwholesale
Estados Unidos
10 months usando a aplicação
Questão respondida por HulkApps.com 21 de dezembro de 2020

Hi there, thank you for the review! We're sorry you ran into some issues with customizing the app according to your needs! But we appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!

31 de janeiro de 2020

Great app. And really good customer service. Had issues getting the app up at first but help was quick, concise, and efficent and getting my issue resolved.

RelaxingMassageTables
Estados Unidos
10 months usando a aplicação
Questão respondida por HulkApps.com 3 de fevereiro de 2020

Hey there, thanks so much for the review; we really appreciate the review, and are so glad to hear you're loving our prompt customer support.

Please let us know if we can help with anything else!

8 de outubro de 2020

A good application with good features, i like the simple design because it is easily adaptable to my store. There is a custom JS / CSS editor if I need specific things. The free version can hold a lot of things so it can be good for small business. Cons : i think there are some lack for the premium version. - There are some text you can't change or remove, so you have to deal with it. - Some bug happend sometimes... - Some text doesn't have their own tag, so you can't target them with custom CSS / JS. Without these 3 cons, this 5 stars ;-) Good job.

Upeksha
França
10 months usando a aplicação
Questão respondida por HulkApps.com 9 de outubro de 2020

Hi there! Thanks so much for taking the time to leave us a review. We totally agree that our app can become a whole lot better. And we have made plans to update it from time to time so that our app never gets outdated.

Your feedback helps us a lot on focusing better! Thank you once again :-)

7 de julho de 2022

I use the Hulk app to help with purchase options. My site is LIVE and the issue I had was handle expeditiously by Mr. Amit! Thank you... you know your software!!

FrameIt Lenz
Estados Unidos
10 months usando a aplicação
Questão respondida por HulkApps.com 18 de julho de 2022

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

21 de março de 2021

I had a problem with the product options app not showing up at checkout. Deepa was amazing she responded back fast and helped me work through every problem! We got everything working back to normal in less than a day.

KJ Hair
Estados Unidos
9 months usando a aplicação
Questão respondida por HulkApps.com 22 de março de 2021

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

Please reach out if you need any other assistance!

27 de novembro de 2018

Perfect app for product options, once you can get it all set up and working properly. It was conflicting a little with my current theme but Hulk App people were nice enough to finally help me, took a while. The app is free, I love a free app but I wouldn't mind paying for it if it would mean Hulk would add in a little better support and also add the feature to be able to used coupon codes. I spent months trying to get this app set up and started using it and realized that there is a conflict between the app and the shopping cart and once you have the options applied to a product, that product can no longer use coupon codes at all. So customers can't use ANY coupon codes with any of my personalized products and that stinks. Hulk says they have plans for this feature in the near future but I can't wait so I have to change to a different app that is going to now cost me $20 a month, which I am not happy at all with. I have tried all the other options apps and they all are no good.

Doggie Diva
Estados Unidos
9 months usando a aplicação
Questão respondida por HulkApps.com 11 de março de 2019

Hi there,

Good news is that the app is now compatible with coupon codes! Sorry you had to uninstall the app earlier. Kindly let us know if you want to give it another shot and our team will take care of the rest.

Editado a 27 de novembro de 2018

Unbelievable service and support, just wanted to say how amazingly quick you guys are, this app is everything i wanted in terms of product options, the only downside is that once you assign the Option Type and save it, you cant go back and edit the Option Type, you would have to delete it and create a new Option Type, not the end of the world and still a 10/10 app! recommended for every Shopify store, one way or another you will make a use out of this app :)
Also a real bummer is that you cant apply discount codes! after months of hard work making the custom options, we went to do a black friday sale and the discount codes dont work with this app... very sad, i have tried everything to get them working even using other apps but just doesnt work. if they fix this issue i will give them 10/10

CBD GOLF SHOP
Austrália
9 months usando a aplicação
Questão respondida por HulkApps.com 11 de março de 2019

Hey! We are pleased to inform you that not only our Pro version allows you to edit options in cart, our app improvement has taken care of the issue of offering discount codes on site. In case you are ready to reinstall the app, please feel free to contact us, the rest will be taken care of. :)

26 de fevereiro de 2021

I used this app so that I could add custom product options (file uploads) to my website. I had tried doing this by editing the code myself, but the files wouldn't upload properly. At first when I used the app, I was having the same issue. Once I contacted them, they helped me and resolved my issue quickly.

You & Me Tapestry
Canadá
9 months usando a aplicação
Questão respondida por HulkApps.com 1 de março de 2021

The app looks great on your store! Thanks so much for the review and let us know what we could do to deserve those 5stars from you!

24 de agosto de 2022

This app is great and the best one I have worked with for more advanced product customizations. A few issues I have, which is why I didn't give it 5 stars include: 1) It is not the easiest to style the customization to match the website design. 2) I have had a few orders come through without customization and I cannot figure out why or how. 3) The desktop multiple choice options is not user friendly. It makes you hold ctrl to select more than one option and that is not common knowledge for everyone. Support is always very fast and helpful. So that is a big plus. Overall happy.

Flowers Forever/ Bellabeads
Estados Unidos
9 months usando a aplicação
Questão respondida por HulkApps.com 22 de setembro de 2022

Please accept our sincere apologies for any inconvenience caused by the lack of our application’s performance. We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.