Opções de produto Hulk , 1 778 avaliações

Avaliação geral
4,7
Pontuação por nível de classificação
  • 85% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
22 de abril de 2021

Tried to transition from another product options app to this one. the pains of transitioning is not worth it. This app interfered with a lot of my current apps. Add to cart features and product warnings were no longer working. I tried to ask customer service to fix it. She declined. i have to talk to two developers just to get this app working. I just don’t have the time for it anymore.

B&Co Jewelry
Filipinas
1 day usando a aplicação
Questão respondida por HulkApps.com 11 de novembro de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Editado a 10 de março de 2021

I spent hours entering data then it locked up so I deleted the app and it will not allow me to reload it. Simply says my page does not exist. Very frustrated.

Yard Celebrations by KimBerly
Estados Unidos
About 22 hours usando a aplicação
Questão respondida por HulkApps.com 11 de novembro de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

11 de março de 2021

This app doesn't perform well as the whole design doesn't fit on the product page. Customer support is also bad. After giving developer access nothing has been done.

Awethentic Gallery
Hong Kong, RAE da China
About 20 hours usando a aplicação
Questão respondida por HulkApps.com 11 de novembro de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

Editado a 8 de maio de 2024

I do not recommend this app to anyone!

A few months ago, the app had a serious error that caused me to lose several thousand euros in sales. The product images in the individual options were no longer displayed in the store and I had to re-upload all the images for several days. After I decided to give the app a second chance, I discovered another error three weeks ago. Due to an error in the app, my customers were no longer able to pay with PayPal and I lost more than 30,000 euros again as a result. I only found out by chance that the error was caused by the app. If I had known beforehand, I would have uninstalled it immediately and used a different app.

I pay a lot of money for the app every month and I have submitted a request for a refund, but the support team has not gotten back to me. They keep me waiting all the time. The app is disastrous and I don't recommend it to anyone!

diinsign
Alemanha
About 11 hours usando a aplicação
Questão respondida por HulkApps.com 21 de março de 2022

Hi there!
Thank you for your kind words.
We appreciate your feedback and we will forward this to Amit and Deepa,
I am sure they will be more than happy when they read this!
We have added your feedback about the Drawer shopping cart to our list of improvements and you will get notified once it gets implemented.

14 de abril de 2020

While it was relatively easy to set-up the multiple variants I wanted, there is no option to sort your orders by these variants after a customer has made a purchase. I wanted to offer custom products to my clients (mix and match ink colors and shirt colors). The only way I would have been able to produce these products would be to tally orders by hand after they were placed. This app is worthless for what I was trying to do.

The Casbah Merch Store
Estados Unidos
About 7 hours usando a aplicação
Questão respondida por HulkApps.com 11 de novembro de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

10 de fevereiro de 2020

I added this app to test product options and intended to upgrade for conditional product options. The interface was straightforward, I had it up and running - but only half of it worked. When I contacted support they were unable to fix it, twice. I have a Shopify Theme, nothing fancy would really have liked what they claimed it could do. It did not do what they claimed. - would not recommend.

Compact Camping Concepts
Estados Unidos
About 5 hours usando a aplicação
Questão respondida por HulkApps.com 11 de novembro de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.

2 de abril de 2021

Looks like a promising app. Unfortunately, it did not work for me. The first option I created, as a test, would not Save no matter how many times I clicked save.

Texas Table Studio
Estados Unidos
About 2 hours usando a aplicação
Questão respondida por HulkApps.com 11 de novembro de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Editado a 10 de outubro de 2018

I don't usually review apps, but I had to leave something to say how unbelievably frustrating and timewasting this app is. The coding takes ages to set up with poor instructions about placement in the code. No instructions about how to insert into product pages. FAQ's don't help. Now deleting all the code the app has installed. Save yourself the time and hastle.

Tree Ticker
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por HulkApps.com 11 de março de 2019

Our app, service and guides have significantly improved since you left a poor review. We are here at all times to complete the installation and even personalization on your behalf, and most of the time we do it for free for our merchants.

We would like to change your mind so we asked our manager to reach out to you in regards to the issues you were having.

12 de janeiro de 2019

Not easy and clear, I wasn't able to create a custom text field to a particular product. Also, I wasn't able to integrate it directly on the product page as apparently, it needs some manual integration, etc...

99krafts
Marrocos
About 1 hour usando a aplicação
Questão respondida por HulkApps.com 13 de março de 2019

Please reach out to our team, our support is free and not only do we completely install the app for you, we also personalize it based on a store's needs.

2 de março de 2020

The idea is great but the actual code is whack and the docs are garbage. As in, they don't exist. The hulk apps website links to the wrong docs and the actual docs don't solve the problem. Super disappointing.

Dink USA
Estados Unidos
About 1 hour usando a aplicação
Questão respondida por HulkApps.com 11 de novembro de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

This is why we asked our manager to reach out to you in hopes of amending the issue you were facing.

Thank you for letting us know about this.