Globo Product Options, Variant , 1,774件のレビュー
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Been using this for a while and has been just what I needed. Recently ran into a small bug and the developers were quick to help me out and fix the issue. Works great, and great support if needed.
Great app, with a lot of flexibility - its helped us implement personalisation on our products. We did have a few teething issues with how the product options viewed in the basket but the team were super helpful and in no time worked up a solution for us. Great customer service!
Super easy interface, I would recommend the mid tier option unless you do need the image drop down. I do wish they have an active product customizer but for everything else they have been solid
We have recently added this app to our platform and had some integration issues due to very specific custom needs for our site. The support team lead by Helen and David were very supportive and have resolved the issues promptly. Looking forward to their continued support.
First there were problems with the options products. You could remove them individually in the shopping cart and also click on them. On the other hand, you could see the option products on the collection/all page. Rosie and her developers helped me quickly and competently. Now it works fine!
This app is fabulous. Super easy to install as well as use. The extra help from (Rosie) IT support was second to none. Every detail was taken into consideration. Very happy!
I would like to express my gratitude for the outstanding support and customization provided by your team, particularly Christine and Rosie. Throughout the process, they demonstrated exceptional responsiveness and dedication to resolving the issues I encountered with the Globo Product app on my Shopify store.
Despite the challenges, the team consistently communicated updates and assured me that my concerns were being addressed. Their professionalism and commitment to customer satisfaction are truly commendable.
Notably, the app's functionality and the customization made by your Dev team have greatly enhanced the user experience on my store. The prompt and efficient resolution of my requests reflects positively on your team's capabilities.
I am especially pleased with the promptness and efficiency in customizing the placement of option sections. The attention to detail and willingness to accommodate my specific needs are aspects that set Globo Product apart.
Overall, I am highly satisfied with the level of service and the app's performance. I appreciate the effort put in by the Globo Product team and would like to extend my thanks for a job well done.
EVERY TIME I HAVE AN ISSUE WITH THE APP, SOMEONE IS ALWAYS WILLING TO HELP. THANK YOU GUYS FOR ALL THAT YOU DO.
I still new user for the app but let me talk about the technical and Customer support. The experience I had was so much good. The technical support team are so professional and helpful. I sent an email asking for support and they amazed me with the fast response. Also one of their developers worked on my shop to solve the issue. So professional answering my questions one by one. The way they demonstrate the solutions is very professional and clear. The team works as humans support, not robots just sending you links with instructions and you need to do it by yourself or most of the time you don’t find your answer as happening with any other application . Not at all. With that application when I sent my issue, they were so patient and right away transferred my question to one of their developers who worked on it and solved it as I asked.
Talking about the app itself,
It’s easy to use « with their support « and easy and clear for your customers also to use it to customize their preferred product.
Until now , I really recommend this app. Feeling that I am part of team supporting me, makes me feeling confident to use the app.
Been trying to get help from support but everything in vain. I had been using the free plan previously which was working as per my needs but now the add on price does not reflect during the check out.