Globo Product Options, Variant

Globo Product Options, Variant

レビュー (3,271)

総合評価
4.9
評価レベルごとの件数
  • 評価の94%は5つ星です
  • 評価の4%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2023年1月20日

This app kind sucks, it just randomly stops working no matter how you have it set up. Looked great right after setting it up but then just stops working.

Laugh A Little Love A Lot
アメリカ合衆国
アプリの使用期間:約1年
2023年11月9日

Customer service is terrible. They had no idea how to help with the issue I had to YouTube it

TheGrayBearCompany
イギリス
アプリの使用期間:9ヶ月
2022年4月28日

Adiciona a foto mais não aparece em lugar nenhum. já entrei em contato mas niguém me ajuda! Só continuo usando por que não tem outro

ZIRCÔNIA
ブラジル
アプリの使用期間:7ヶ月
2023年2月4日

The app occasionally fails to display.
Product attributes are unstable and cannot be displayed occasionally.

Custom Team Kits
中国
アプリの使用期間:5ヶ月
2021年4月3日

Horrible experience! Their poorly programmed app made me lose money during the whole month I had it. My customers couldn't upload images and didn't realize this after a month. Can't understand how these apps are even allowed in Shopify, I thought they tested before allowing apps in their marketplace.

Petnalia
スペイン
アプリの使用期間:4ヶ月
2023年9月20日

This app is very aesthetically pleasing BUT has some very serious limitations and when I inquired about it they didn’t really seems to care - it was like oh well so sorry

You can offer a selection that adds more then a qty of 1 of any sku to the cart

Example - if you wanted to allow for a selection that added a qty of 2 tires or bolt a etc - the app can’t do it - only can add a qty of 1 of any sku to your cart

I even tried my own workaround - making it 2 options a Ex) Tire #1 and Tire#2 and the customer can select both but yet only 1 gets added to the cart

Other app we used does this but didn’t have as nice as a layout

Guess I wasted many hours for nothing and it really was disappointing the lack of effort and empathy i recd in their response

G-FORCE POWERSPORTS
アメリカ合衆国
アプリの使用期間:4ヶ月
2021年3月12日

This is the most problematic app I have ever used. I have had three different instances this app has affected my store's products. This is currently the third time, the app isn't even showing variants for 80% of my products without my knowledge. No telling how many sales I have lost due to this. Last time I had to close my entire store for 24 hours and lost sales then as well. I am deleting the app today.

Leather + Lace Designs LLC
アメリカ合衆国
アプリの使用期間:約2ヶ月
編集日:2024年2月23日

I initially had high hopes for this app, but recently the team kept creating variant option sets with glitches and weren't able to undo them and wasted a lot of our time. When we first approach them with this issue, they initially said they couldn't do it. When we wanted a refund, they were "able" to do it. In the end, not successful and encountered some unprofessionalism from the customer service team. They shut off the chat option to avoid talking to us. Gave us a bunch of excuses that did not make sense. Anyway, maybe other people may have better luck and experience. We did not and are moving on!

Zelly Collection
アメリカ合衆国
アプリの使用期間:約1ヶ月
2021年4月23日

Love this app but slowing my store speed down. Unless they optimise it before May 2021 I would not recommend it.

Shoy
オーストラリア
アプリの使用期間:約1ヶ月
2023年8月10日

L'application marchait très bien jusqu'à ce que soudainement la customization des produits ne s'affiche plus dans les informations de commande ! Un bon nombre de client ont commandé et bien rentré les informations personnalisables , mais les informations n'ont pas été enregistrées ! J'ignore si c'est un bug ou un défaut de l'application , mais elle me cause beaucoup de soucis sur ma boutique et je me retrouve à devoir contacter tout les clients qui ont commandé pour récolter les informations de personnalisation moi même !

Evolia
フランス
アプリの使用期間:30日
Globo.ioが返信しました 2023年8月16日

On behalf of our team, I am sincerely sorry for this problem you've faced a few days ago.

As discussed, we have tried to reproduce this problem a numarous time but the option values are still being delivered to the checkout page successfully as expected. I assumed that there has an unexpected issue happening when the external checkout app delivered our app's line item properties to the Shopify Order details.

We are also double-checking the 3rd party checkout app you're using to have further insights on this matter.

If you have any updated information, please do not hesitate to reach me back at mailto:contact@globosoftware.net. I'm always here to assist you with all sincerity.

Best Regards,
Globo team