レビュー (2,147)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の3%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2024年5月21日

Fantastic Customization App with Outstanding Customer Service

I absolutely love this app! It gives my customers the ability to request personalized texts or images, adding a unique touch to their purchases. The customer service is top-notch; I was assisted by Helen, and every time I had a request, she responded quickly and efficiently. Helena even provided valuable tips on how to use the app to its fullest potential.

This app has significantly enhanced the customization options in my boutique, ensuring a higher level of satisfaction for my customers. They appreciate the ability to personalize their items, which adds a special, personal touch to their purchases. Highly recommend this app for any business looking to offer customized products!

Allycias Creatives
スイス
アプリの使用期間:28日
2024年4月19日

The Globo demo option set made selecting color and size options a breeze! Helen's assistance in customizing it to my needs was invaluable. Highly recommend for anyone looking for a seamless shopping experience. Thanks, Helen and the team!

Surteez
パキスタン
アプリの使用期間:約1年
2024年6月19日

オプション機能が使いやすく、長く使用させてもらっております。
また、サポートもしっかりとしていただき、不具合が起きた際は細かいやりとりやオンライン上で直接原因究明をしていただきました。
とてもおすすめのアプリです。

The optional features are easy to use and we have been using them for a long time.
Also, the support has been excellent, and when problems have occurred, we have had detailed communication and direct online assistance to determine the cause of the issue.
I highly recommend this app.

ROJI日本橋 ONLINE STORE
日本
アプリの使用期間:1年以上
2024年6月20日

It is our first time developing our store on Shopify and Globo is such a great feature for us to expand our variant options. They are fast in response and are very accommodating with requests. They get exactly what we are looking to achieve in terms of the design and outlook. Helen was such a great help!

Antea Social
シンガポール
アプリの使用期間:約2ヶ月
2024年4月16日

Helen was absolutely supportive and helped us with the support ticket sent in and done fix all within 1 hour! thank you so much Helen

Wonderful Cake House
マレーシア
アプリの使用期間:3年以上
編集日:2024年4月25日

Excellent app! It's functionality is very clever, it's easy to use for non-developers, and their live support is quick, lovely, and very very helpful. Their app allows us to provide a simple shopping experience for our customers, yet what is working behind the scenes is very clever. I love the conditional logic too!
Globo Product Options have helped me each time I've reached out. The most recent time I reached out to them, their developers listened to my request and custom built more functionality to the conditional logic tool! I am amazed at this level of service, and so grateful. I wouldn't be able to have any of this functionality on my site without the team from Globo Product Options.
Thank you!, we love you!
from Little Sticker Co - Australia

Little Sticker Co
オーストラリア
アプリの使用期間:7ヶ月
2024年4月30日

Excellent app. It does everything we need and pretty much everything we want.

Importantly, support has also been excellent when I've reached out for help. I Iiaised with Helen multiple times and always received prompt, courteous replies and successful resolution.

Thank you!

cufflink man
イギリス
アプリの使用期間:2ヶ月
2024年5月29日

Quick customer service. Had an issue and the rep was able to fix it quickly.

Jukara
アメリカ合衆国
アプリの使用期間:約1年
2024年3月4日

I run a personalised gift store on shopify, and therefore needed a good, reliable app to be able to let my customers add names, choose colours, etc. I chose Globo, and have never looked back.

It does absolutely everything I need, is extremely easy and flexible (as I do change things a lot!) and looks good. And it's also very cost effective.

I recently changed my theme, which although I love it, I could not get to grips with how to have my personalised options, so thought I would carry on with Globo. This was fine, but for some reason (my fault), the personalised boxes were right at the top of every product page, and no matter what I did, they stayed there. I wanted the boxes under the buy it now section.

I emailed Globo, just asking if there was anything I could do to help. I had an answer very quickly, asking for authorisation to be able to look in my store and see what the problem was (there are special ways for reputable app companies to look without seeing any of our personal information, financials, etc). Of course I agreed to this.

This morning I wake to an email from Globo with a screenshot saying "is this acceptable to you" - and there were my boxes, under the Buy it Now section, just as I had asked!

I came and checked on my PC, and yes, it's all done and perfect!

Globo's customer services are amazing, and go beyond and above. I highly recommend Globo for anyone needing options to personalise goods etc.

Thank you!

Rainbowprint.uk
イギリス
アプリの使用期間:約1年
2024年5月28日

Love this app! Super quick customer service. Rosie helped me within a minute!!

Covert & Co. LLC
アメリカ合衆国
アプリの使用期間:1年以上