Globo Product Options, Variant , 1,777件のレビュー
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Helen was super fast to respond and escalated the issue and had it resolved with the dev team quicker than you can say “variant”!
Thank you Helen and the rest of the Globo team.
Great app, and I think that the customer service is what makes this app really shine. I have multiple requests, and they are very prompt with the emails, and usually implement what I need within a day. Great service, 5 stars!
I initially had high hopes for this app, but recently the team kept creating variant option sets with glitches and weren't able to undo them and wasted a lot of our time. When we first approach them with this issue, they initially said they couldn't do it. When we wanted a refund, they were "able" to do it. In the end, not successful and encountered some unprofessionalism from the customer service team. They shut off the chat option to avoid talking to us. Gave us a bunch of excuses that did not make sense. Anyway, maybe other people may have better luck and experience. We did not and are moving on!
The app has been great and I highly recommend it. Whenever we have had any questions or technical issues, Helen has resolved them promptly. Love it!
My variants were not showing up on my website and their customer support team helped me fix it right away. Thank you
Their support team went well above and beyond (specifically Rosie). A previous app developer from another app left junk code everywhere, even on my backup themes. Not only did they remove this code, get the product options working, but also helped with another issue. Globo has my full trust.
Helen was very helpful in explaining the software and how it works. She also assisted me in removing the branding to help make my site look more professional.
This product adds excellent features for Shopify including drop down boxes and more to add lots of custom and useful functionality to the website. I’ll look forward to continuing to use Globo- thank you once again Helen!
Super responsive and helpful support. I was a little concerned with the time difference, but turns out - not an issue at all - they are on point. :-)
Oh, and the AP is great. Short learning curve, fills the options functionality gap that Shopify left out.
As a Shopify store owner, I'm constantly on the lookout for apps that can enhance my customers' shopping experience and drive sales. The Globo app has been a game-changer for my store, especially in the realm of product personalization.
Great experience with the app. Excellent support