Globo Product Options, Variant

Thank you for the prompt help from the Globo team. Much appreciated. Their service, especially Helen their staff is very helpful to help me with the theme setting.

Had a great experience with Rosie from customer support! We were having some troubles with the app in our webshop and she helped me for more than an hour figuring out the problem. In the end she found the cause of the problem. Would recommend!

Globo is ignoring me about the refund they supposedly sent through but actually haven't. Shopify have confirmed to me that they have not processed the refund. This issue has been going on for weeks now and they claim to have refunded it but no refund is showing anywhere and Shopify billing has told me that they have not processed any refund that they can see. So Globo has taken the money for a whole years subscription and promised to refund it and haven't actually done so. I have been talking to Rosie on Globo for many weeks and she claims she has no control over the Globo billing and says she will check with her team, except she hasn't got back to me with anything from the team about this so-called issue. Now they are not replying to me via the chat or email. There have been no updates from the team. Now I'm just being ignored about this and now have my money which is approximately $128 USD. I'm very angry now and they are making it worse by ignoring me completely and not providing me with any indication of what is happening and if they will even give my money back and if so when. They've lied to me several times. So avoid this company at all costs! Worst customer service experience ever! If I could give zero stars I would. REFUND MY PAYMENT LIKE YOU PROMISED YOU WOULD GLOBO! SCAM!

good service by Mrs Helen i am happy thankyou so much

I am so impressed with the app. It is very easy to set up and customer service is great. Helen helped me with a custom feature and answered my questions right away. I'm so excited to see my abandon cart numbers improve because of this app!

I have been using Globo for a couple years now and I love it! I own a flower shop so their different options to add to my products helps when customers order online. I had a little glitch with the app and the Team had it up and running again in a very short time! I would highly recommend

I installed this on a new store as it looked slightly better with increased functionality than a competing product I am using on my other similar stores.
Support and development to fix a bug in my set up was quick and worked perfectly, Helen then assisted further with improvements to the UX of the tool.
Once I have tested further I will probably move my others store across to Globo as well

Helen helped me out with some website layout and was SO HELPFUL.

I was hesitant to pay for the fee at first but with this customer service it makes total sense and is worth it!

Thank you so much!

Hélène ❤️ très bonne technicienne qui a été très réactive ! Je recommande totalement l'application.

Customer Service is quick, super helpful, and could not have been better. Helen went above and beyond to help me with my issue. She even made adjustments to make one of my options look better than expected! Thank you so much for all of your help!