Globo Product Options, Variant
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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PREMIUM PLANを利用して半年ほど経ちますが、最近はアプリの日本語対応もがんばってくれているおかげで、特に不便なく利用しています。
問い合わせサポートも迅速かつ的確で、メールを送るとすぐに返事がきました。Thank you Helen !
ひとつリクエストするなら、Proプランで増える機能(自動化)がどんなものなのかもっと詳しく知りたい。デモストアを見てもよくわかりませんでした。
nice app highly recommended
Globo is very responsive and helpful! I was having an issue with add-on products, specifically a message stating items were no longer available and they explained the cause for the error. So far, my experience with the app and customer service has been great!
Rosie is great help!
Good support, specially from Helen
The app is easy to use and even though we faced many complications, the support team are very helpful and respond quickly most of the time. I recently chatted with Helen from the support team and she was very helpful and responded to my inquiry right away.
I would like to have had more control over the widget as someone who is on a free plan; yet the fact that you can reach out to one of their team to change the basic look of the widget is great. I had Helen help me tody, and she was so quick and efficiently edited the widget for me while staying in contact with me via email. She was lovely and I appreciate the help!
Once we figured out how to use the app, we loved it. We have lots of customizable options for many of our products and this was really helpful for us on our retail site. We are still in the process of rolling it out for all products.
However, if you put a box for customers to type in their special requests, that information will not print off on the Shopify provided Packing Slip print option. You must get an Order Printer app. Once we got that app installed and set up, we are truly excited about how well the both of them work together.
Helen was super quick to respond, gave us a link to the perfect Order Printer app, which happened to be free to use. This Order Printer app is actually the solution for our B2B site as well as pricing does not print off on the Shopify Pack Slip printing option and we didn't want to waste paper by printing the order page and all the timeline info at the bottom.
4 star for needing a tie-in app. Not that it's Globo's fault, it's more Shopify (Plus) missing the opportunity for their site to function independently of needing so many add on apps. Anywhere you order something online, your products typically arrive with an itemized receipt or invoice with the product pricing, any discounts applied, shipping costs and taxes. Shopify does not provide that option. You HAVE to get an app.
Friendly costumers service. Rosie was sweet and knowledgeable.
ottima assistenza di Helen