Globo Product Options, Variant , 1.705 recensies
We have a product with many variations of colour/size so this app is perfect for this purpose. Installation was easy and we have had it installed for a number of years. This would be a 5 star review except we have had a few glitches recently where changes we make do not get pulled through. Customer support is on the other hand 5 Star and they make the changes for us swiftly.
It's a bit clunky but good when you figure it out. The live chat staff are really great at helping resolve issues
The app needs some little adjustments:
- look of the variants could be better.
- when Adding variants, on the invoices/orders there are a lot of variants. Not really clear
Customer service is good they helped me with the issues i got.
This app helps us managing our custom products easily. The support team is always there to help.
the app works fine. I think for the price I would love to have the flexibility to define global product options and add them to multiple products. I could then select which options belong to what product. but now I have to create for every single product an product option. this is very time consuming and takes a lot of work.
Love the ease of use and styling options of this app. Beware of slow support though. I had something a little glitchy going on with an option set that I'd created and contacted chat support. Although they ultimately fixed the issue for me, it was kind of a painstaking process with very slow exchanges to keep me updated on what was happening.
Great customer support. Thank you for dealing with my issue.
This app has a lot of nice features and the support staff is very helpful. I'm in the US so time zone difference can be an issue with support, but they are responsive when they are there, usually the next day for me.
I cannot give this app 5 stars because I started using this app more than 1 year ago and it worked well, but it appears changes were made to the app and it started giving me problems. I removed the app and reinstalled and then discovered that some of the features I had last year, I can no longer use for my plan. Notifications about the changes to the app and the plans might have gone out, but I never saw them.
Overall a good app.
Rosie has been very helpful
Me han atendido rápido y Erika ha sido muy amable.