Globo Product Options, Variant
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Had a couple of issues with the app not charging for the add ons, but I raised a support on friday afternoon and by Monday morning I had a reply to say it was fixed. Seems to be working perfectly now, which is great as the app is EXACTLY what my shop needs (I use it to allow customers to personalise fairies which i then make!) - its a great app, so I'm really pleased the team were able to work on thsi little issue to get it functioning as I need it to. On top of this, every member of the team I spoke to was so lovely, really human interactions with great people, so thank you Mike and Rosie!
I do what I can to figure out things on my shopify site. So I needed to configure an addon for a product page and was able to figure it out on my own after shopify support informed me that an app was used by a developer I hired - so I opened the Globo Product Options and was able to configure a variant without assistance. I had reached out to the app makers and they responded within 24 hours. Thanks for making an app that non-developers like myself can use!
I've used Globo for the past two years to give people the option to add embossing to the journals I sell. It works great, and I've generated very strong sales. I had a small technical issue recently and within 5 minutes the guys had it resolved, fantastic customer support, very fast! I am happy to recommend this app :)
Really easy to install and customise, and it's allowed us to offer personalisation options to add an extra touch to our service. We wanted the personalisation options to show up in the confirmation emails as well, so got in touch and Helen did an amazing job of editing the code to add this in - really really pleased with the service!
I love that it allows me to change options for multiple products all at once instead of having to go into each product listing to change things. The customer service has been incredible since day 1 and I have had to reach out a couple times for questions and they have always been fast and helpful!
First of all, great support! ( Helen is a champ!)
This app works very well for making product options - we only have a few, but it's quite easy to set up.
Really good customer service. I am not very knowledgeable when it comes to anything online, but I used the chat feature and got through to Helen who helped me with everything I needed. She was really patient and sent screenshots to show me where I could find options etc. Really impressed.
Great app, and love how much you can still include in the Free Version. Fast and helpful customer service. Thank you!
Does exactly what i need and customer service is always easily available and get back quick with a solution, that's all a business owner needs!
I have used Globo for a few years now and have contacted them on a couple of occasions and always found them very responsive and helpful.
Overall the app is very straightforward to use and set up and I like that I can automate option sets to speed things up.
Recently I reached out to inquire about changing how the add-on prices show in the cart and Helen quickly got on to it and had it modified for me within a matter of minutes.
Highly recommend!