レビュー (296)

総合評価
4.8
評価レベルごとの件数
  • 評価の91%は5つ星です
  • 評価の4%は4つ星です
  • 評価の2%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2017年7月19日

If you need "conditional options", choose this app. Clean, simple, and a fraction of the cost compared to the expensive competitors. Fast customer service if you have any trouble installing the app! Thanks!

Frattire
アメリカ合衆国
アプリの使用期間:20日
2020年4月28日

It was our first time using this app so I wasn't sure how it'd pan out, since we had so many issues with our last one, but this app is amazing! It allowed us to do everything we wanted plus more. The image customizing tool is great and has made our customers very happy. The customer support team goes above and beyond and help answer our questions very quickly. Most companies would take at least a day to answer a question, but the Custom Product Options team answered within minutes and helped us get everything done quickly. I'd highly recommend this app and customer service team!

Riot Sports Gear
アメリカ合衆国
アプリの使用期間:19日
2017年7月17日

Très bonne application !
Les options proposées par shopify directement, avec le thème que j'ai choisi pour mon site, ne suffisaient pas pour gérer la vente de mon produit.
J'ai trouvé cette application de customisation de produit qui conviens tout à fait à mes attentes et qui permet d'ajouter une plus-value sur mes produits.
IL FAUT CEPENDANT PREVOIR QUE LE DEPLOIEMENT DE CETTE APPLICATION DEVRA ETRE FAITE PAR W3 (25$ supplémentaire). En effet le fait de devoir modifier des lignes de code HTML n'est pas trivial pour tout le monde et qui plus est si votre site internet est construit autour d'un thème personnalisé.
Cela dit, le service après vente (le support) est réactif, disponible et prendra le temps d'adapter l'application pour votre site web sans coût supplémentaire (jusqu’à maintenant pour moi).
Je suis, pour le moment, tout à fait satisfait de cette application et la recommande volontiers.

Schneiderandco
スイス
アプリの使用期間:約1年
2015年12月22日

great app, great customer service!

setting up options including upcharges and conditional logic is super intuitive and fast. we just switched over from one of the other product option apps and were pleased by the ease of this app. bulk applying product options via product tags is perfect for our use case as well.

brad from support helped us with some theme tweaks. some more great features are in the pipe already... come on, join us here! the grass actually is greener on this side ;)

Diamond Pride
ドイツ
アプリの使用期間:17日
2017年3月8日

Does everything that you need for custom options! Requires some set-up, and the process for adding and deleting options could be slightly automated by their creation tools, but does what it does well, and doesn't add too much of a load burden to Shopify! A few minor bugs with certain themes, but W3 will work with you to fix and remediate them!

Artworktee
アメリカ合衆国
アプリの使用期間:約1年
編集日:2019年9月17日

It's a bit wonky to understand at first, but the options work great and are fully customizable. The up-charges with products also works great and functions with variants so you don't have to fill up your product list with a bunch of options. They also assisted with integrating the code into my store seamlessly.

Haven't yet touched the image editor yet; excited to see how that works. But so far, this has been a great app!

Bolder Athletic Wear
アメリカ合衆国
アプリの使用期間:13日
2023年7月3日

It's fine when it works, but sometimes it will not show anything, and it's a bit stressful not to have that complementary information when needed. But when it works, it's great. A little consistency or help with a human could be a good leap forward.

California Diesel Manufacturing Shop
アメリカ合衆国
アプリの使用期間:11ヶ月
W3trendsが返信しました 2023年7月3日

I am sorry that you are not happy with the app. Just for the record, we only have human support. No bots, no AI, no automated support, and each of your tickets were responded to within 10 minutes of the initial request when it was made during our business hours.

For the last couple of tickets you submitted, it looks like we requested additional information from you, and we never received a reply. Please follow up at support@w3trends.com if you still need assistance, and we will be happy to address your concerns.

We hope to hear from you soon.
Thank You

編集日:2020年7月29日

Changing 1 star to 5 stars. Had some issues with my themes codes & when i contacted them they went through all my codes & make me assure that there are no left behind codes of this app. & fortunately my issue has also been resolved by some other app. Feeling apologetic. Thankyou.

K EYE CO Online
パキスタン
アプリの使用期間:10日
W3trendsが返信しました 2020年7月27日

Edit: We've reached out a few times with no response. Please be sure to check your junkmail.

------------

Hi There,

We'd be happy to assist with anything you need help with. Can you email us at support@w3trends.com ?

Thank you,

2018年7月23日

Easy to use app! Fantastic and easy to communicate customer service!

Solvelight Robotics
アメリカ合衆国
アプリの使用期間:10日
2017年3月15日

Great customer support!!!

You have a good app and a good customer support to go with it, good job!

We recommend this app to all the shops ;)

Krewroom Com
イギリス
アプリの使用期間:10日