Bold Product Options , 2.369 Rezensionen

Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 87 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 5 % der Bewertungen sind 1 Sterne
26. Mai 2023

Extremely disappointed to see this app that was once was very reliable and provided excellent support go down the drain now that they have transitioned to Shop Circle. I would warn any new merchant to stay away from this app now. We have been using it for years without issue, however within a short span we have run into numerous issues, including not charging our customers correctly at checkout, as well ass the app team taking it upon themselves to completely change our settings without notifying us so that our store was displaying (and charging) incorrect information. Not only this, the support has been horrendously slow, unhelpful and ultimately unable to resolve any of the issues we have been having in a timely manner. Quite a shame but we will have no choice but to look elsewhere for a more reliable solution.

Riff Raff Baby UK
Australien
So lange wurde die App verwendet: 3 monate
Bearbeitet am 26. Mai 2023

We have been using Bold Product Options since 2017. Its always worked well for us, the transition to Shop Circle was a bit rocky, but the team at Shop Circle lead by Dan, clearly cares and works to resolve issues.

International Military Antiques
Vereinigte Staaten
So lange wurde die App verwendet: Mehr als 6 jahre
Bearbeitet am 25. Mai 2023

Jeff via support chat and Jason who gave me a hand with the install and the walk through are awesome and the app is amazing so far as well. I'm really impressed by the responsiveness to my questions and they definitely go above and beyond.
Alina and Emira helped me out today and were amazing to work with. I am really impressed with the support - everyone is helpful and so patient.

The Edit
Kanada
So lange wurde die App verwendet: 17 tage
Shop Circle hat geantwortet 24. Mai 2023

Thank you so much for your nice review and for choosing us! It's our pleasure to hear that you found our app very useful and that our amazing support team hit the mark for you.

Always at your service!

Cheers,
Customer Success Team | Shop Circle

24. Mai 2023

Laufend Server Probleme , lädt und lädt und bleibt dann hängen, lief früher viel flüssiger. habe schon viele stunden arbeit investiert, die dann umsonst waren weil die app nichts übernommen hat bzw. Probleme hatte.

Raumausstatter Conrad
Deutschland
So lange wurde die App verwendet: Mehr als 4 jahre
23. Mai 2023

Great work! Developer helped me install the options on my new theme.........Thank you..............

Upzy.com
Vereinigte Staaten
So lange wurde die App verwendet: Fast 6 jahre
Shop Circle hat geantwortet 24. Mai 2023

Thank you so much for your nice review and for choosing us! It's our pleasure to hear that you found our app very useful and that our amazing Support and Dev team hit the mark for you.

Always at your service!

Cheers,
Customer Success Team | Shop Circle

11. Mai 2023

Today, I received assistance from a helpful individual named ALINA. She was very accommodating and took the time to understand my needs. In addition, even though I am not proficient with computers, she successfully assisted me in correcting issues with my shop, which was no small feat.

Beessential
Vereinigte Staaten
So lange wurde die App verwendet: Mehr als 3 jahre
11. Mai 2023

Customer support have been very helpful, thank you to Deelen! I have several websites and am now going to roll this app out across all of them!

Pound A Metre
Vereinigtes Königreich
So lange wurde die App verwendet: 11 monate
10. Mai 2023

BPO is a comprehensive and very useful tool, and the customer service from Shop Circle is very good. They have helped with both onboarding and follow up questions. I wouldn't hesitate to recommend BPO.

Outside Store
Vereinigtes Königreich
So lange wurde die App verwendet: Mehr als ein jahr
8. Mai 2023

This app has given us the option to offer more menu selections in our Shopify Store and we have been very happy. We did have one glitch with some old code and I was not able to fix it myself, I reached out to Bold Products Option customer support, there one of their staff Alina, had responded immediately and was there for me until the issues was quickly resolved. She even fixed some things with our code while she was in there. This was a great customer service experience for me. Thank you Alina and Bold Product Options!

Equicizer
Vereinigte Staaten
So lange wurde die App verwendet: Etwa 4 jahre
5. Mai 2023

We are beyond thrilled with the assistance and guidance the Bold team has provided us. Not only does the app fix a long established issue our website has faced, but it has been relatively easy to navigate. Deelen has consistently gotten back to us within a few minutes to hours and has been patient with all of our questions!

Jane Pope Jewelry
Vereinigte Staaten
So lange wurde die App verwendet: Etwa 2 monate