SC Product Options fka Bold , 2.443 Rezensionen
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I had an issue where customers were purchasing custom products without selecting any of the options that were set on my Bold Product Options App. I figured it had something to do with the new theme we had just implemented, so I contacted the Shop Circle support team to take a look at the issue. They solved my problem within 24 hours and helped me tweak a couple of things that were not part of the original issue or even problems at all. Very good customer service.
This app adds so much features on top of the native options that come with Shopify. We wouldn't be able to function without it. Their customer support is really good as well whenever you need anything. Alina has been a big help!
Great app, been using for years. It has some quirks, but I find that it works the best for us compared to other apps.
Also big shoutout to Nicholas, Haris, and Alina for their customer service!
I have been using this app for several years. It works perfect for my cake and cupcake topper business. Customers like to personalize their orders with colours, size, name and age. Bold Product Options app is easy to use which saves me valuable time.
Hi there,
We're absolutely thrilled to hear that you've been finding Bold Product Options a perfect fit for your cake and cupcake topper business! It's such a boost knowing it has been part of your journey for several years.
We're especially happy to know that our app is playing a role in helping your customers personalize their orders while saving you some valuable time. After all, part of our mission is to create a smooth and efficient experience for both business owners and customers.
Thank you so much for taking the time to leave this awesome review. Your continued support means a lot to us!
If you ever need assistance or have any questions or suggestions, please don't hesitate to reach out. We're always here to help.
Warm regards,
The Shop Circle Team
The app makes giving options to our products much easier!
There was an issue when integrating the app to my new theme, and their developer team tailored the code and fit up the error in two days.
Great team, quick response.
Been using this app for our custom products for almost two years now and haven't had any issues until we decided to switch themes. For some reason the product add-ons were not showing up on cart page, and customer support quickly helped us address the issue. S/o to the tier 2 support, Ahmed, Deelen, Manoj, Kenan + Team who were able to resolve the problem.
Thanks for your help with ensuring a smooth transition of the app for a template update. Fast, helpful and efficient Customer Service.
Hi there,
We are thrilled to hear you had a positive experience with our customer service team during your template update transition! It's fantastic to know that you found our team to be fast, helpful, and efficient.
Your kind words greatly motivate us to continue providing excellent support for our Bold Product Options app. We believe in quick and helpful service to ensure smooth operation of your online store.
Please don't hesitate to reach out if you have any more queries or need further assistance. Your feedback and satisfaction are very important to us.
Best wishes,
The Shop Circle Team
We've been using Bold Product Options for our flower shop for years, and we could not operate without it!
Deelen's customer service specifically was very helpful and much more prompt than you would expect.
We would recommend them just from the level of customer service alone :)
While I didn't find this app all that intuitive at first, they continue to make improvements and customer service ultimately made our "I think this will work" plan a reality. We're very happy with the product.
Jeff helped me today & he did a great job of figuring out the issue we were having & getting it fixed quickly.