SC Product Options fka Bold , 2.442 Rezensionen

Anzahl pro Bewertungsstufe
  • 87 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 5 % der Bewertungen sind 1 Sterne
25. August 2023

While I didn't find this app all that intuitive at first, they continue to make improvements and customer service ultimately made our "I think this will work" plan a reality. We're very happy with the product.

Meier Skis
Vereinigte Staaten
Etwa 6 jahre mit der App
20. September 2023

It randomly gives products away for free.
A few weeks ago we were looking at some orders and noticed that Bold was not adding the up-charges to the order. It added the parts to the order fine and we fulfilled them but the customer was getting them for 0$. Since we have found over $5000 in free items Bold gave away. Customer service has been less than helpful. Downright idgaf attitude to trying to fix it. look at other apps.

Nine Lives Racing
Vereinigte Staaten
Etwa 4 jahre mit der App
15. September 2023

Jeff helped me today & he did a great job of figuring out the issue we were having & getting it fixed quickly.

Wholesale Accessory Market
Vereinigte Staaten
Mehr als 7 jahre mit der App
26. September 2023

Great app and excellent support. Jeff was able to quickly fix some aesthetic issues that we had to help make the customer experience better..
Thanks for the HELP JEFF !!

Buffalo Boards
Vereinigte Staaten
Fast 2 jahre mit der App
17. August 2023

This app makes updating products so much easier! I couldn't imagine our website without it. Their support is one of the best! I have never had an issue they did not resolve or enlighten me about (as in user error). Jeff was the lastest expert that helped me. I chatted, he responded within a minute and issue was resolved within minutes. Thanks JEFF!
I have had BOLD for years now. One of the best decisions for our website!

Creative Document Solutions, LLC
Vereinigte Staaten
Mehr als 6 jahre mit der App
16. Oktober 2023

Jeff was incredible in helping us work through an issue we had with the app after applying a recent update to our store. Really appreciate the white glove service today!

Taylor Made Scrub Hats
Vereinigte Staaten
11 monate mit der App
Shop Circle hat geantwortet 24. Oktober 2023


We are thrilled to hear that you had such a positive experience with our team member, Jeff! It's his dedication to service like this that helps set us apart. Your kind words truly inspire us to always strive to deliver excellent customer service.

However, should you encounter any more issues in the future, please do not hesitate to reach out to us. We're always here and ready to help to ensure the smooth running of your store.

Thank you for choosing Bold Product Options. Your feedback is highly appreciated and will help us in continuously improving our services for you.

Best Regards,

The Shop Circle team

3. November 2023

They are always very responsive and willing to help. They get the job done

Tork CNC
Vereinigte Staaten
Etwa 4 jahre mit der App
28. Oktober 2023

always such a great help thank you sonjay!!

Eastcoast Engraving
Vereinigte Staaten
Mehr als 4 jahre mit der App
2. August 2023

Have had this app for some years now. It has it's issues, as it should. Customer service has improved over the years, I just had a great reminder of that. We've had a problem lingering for some years now, and it was never resolved. Today, I had the pleasure of reaching out and being helped by Alina. She found the answer, that answer didn't resolve the issue, but it was the one time I got a real answer to this problem. She then pointed me in the direction of a resolution that may help, time will tell, but the patience and understanding was worth the wait time, and the headache is now numbed and my confidence in this App has grown. The App does what it should do, does it well. It created a headache in the background, but that was resolved today. Thank you Alina.

Jayco Mailboxes
Vereinigte Staaten
Mehr als 4 jahre mit der App
2. August 2023

the Product Options feature has been a HUGE benefit to our customers and has provided a high-profit income stream for us. We have had it for 7 years now and we continue to find new options to offer our customers.

Vereinigte Staaten
Mehr als 6 jahre mit der App