Bold Product Options , 2.412 Rezensionen

Have had this app for some years now. It has it's issues, as it should. Customer service has improved over the years, I just had a great reminder of that. We've had a problem lingering for some years now, and it was never resolved. Today, I had the pleasure of reaching out and being helped by Alina. She found the answer, that answer didn't resolve the issue, but it was the one time I got a real answer to this problem. She then pointed me in the direction of a resolution that may help, time will tell, but the patience and understanding was worth the wait time, and the headache is now numbed and my confidence in this App has grown. The App does what it should do, does it well. It created a headache in the background, but that was resolved today. Thank you Alina.

We've been searching for a solution for our custom charm bracelet builder for YEARS and have spend at least a few thousand dollars on apps and custom development that never worked out. So, when I decided to try out the Bold Product Options app my expectations were pretty low. Well, they BLEW ME AWAY. JP and the team set up everything for us within a few days and it's a game changer. BOLD APPS for life!

The assistance provided by the Bold Team is amazing, the quick chat option is great for quick little questions and some harder lengthy items that need changing on our website is done in a timely manner with great communications during this process. The small videos sent to show how to fix it next time or to preview the changes made by the team is great.

We've used Bold Product Options for years to help add several important customizations to our shop's product pages. We've always appreciated the ease of use of the app, but even more so, the immediate help we get from the support team when needed. In particular, Jeff helped us out of a bind this morning! He was friendly, responsive and helped educate me on the changes he was implementing so I don't make the same mistake again. Thanks Jeff! :-)

I love how Bold Options helped to customize my products for my website for me. Our product is very unique and every little details matters. It is nice to be able to offer all of the customization for each client.

This app makes updating products so much easier! I couldn't imagine our website without it. Their support is one of the best! I have never had an issue they did not resolve or enlighten me about (as in user error). Jeff was the lastest expert that helped me. I chatted, he responded within a minute and issue was resolved within minutes. Thanks JEFF!
I have had BOLD for years now. One of the best decisions for our website!

I needed some help re-formatting how our bold options were showing up on our product pages and Jeff was extremely helpful! I first spoke to Deelan last week who led me in the right direction, then I hopped back on chat with Jeff a few days later and he was able to help with our exact request right away. Very efficient, responsive, and wonderful communication. We really appreciate it!

While I didn't find this app all that intuitive at first, they continue to make improvements and customer service ultimately made our "I think this will work" plan a reality. We're very happy with the product.

An absolutely great app that include options that SHOULD be included in Shopify. Always quick responsive support. A must have app if you need custom options on your products.

I have been using this App for some years now and I dont know where my business would be without it. The support is excellent once you take into account time zones. Ahmed Piric went above and beyond, helping me re-setting the conditions in my Bold Options. A massively time-consuming and stressful situation was resolved without being prompted allowing me to get back to working on my business. Thank you