SC Product Options , 2.524 Rezensionen

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 87 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 2 % der Bewertungen sind 2 Sterne
  • 5 % der Bewertungen sind 1 Sterne
11. Februar 2019

Had minimal difficulty. Was quick and relatively easy for a non computer geek. When I did have an issue I used the chat feature and Harpeet walked me thru the two major issues I was having in about 10mins. I dont have many items that involve customization but if you do, I really think this might be the way to go

SavoirFaire
Vereinigte Staaten
Etwa 4 stunden mit der App
Bearbeitet am 18. November 2017

Want to like this app, but for the money, there is simply no way. For this kind of money, images and pricing should be dynamic and change as users changes them - at the very least. Very glitchy, doesn't save settings as expected. Waste of money!
And, no full uninstall... Horrible! At least give the option to remove ALL of your code snippets and liquid files.

Quality Breeds
Vereinigte Staaten
5 tage mit der App
9. Juni 2014

STILL TRYING TO GET A HANDLE ON IT'S FULL CAPABILITY. AS WITH OTHER BOLD APPS, USER FRIENDLY AND PRODUCTIVE.

Parts2Connect.com
Vereinigte Staaten
4 tage mit der App
24. März 2022

not recommended , too hard to setting and support delay in reply , btw i don't like this app and support

Pacozy
Vietnam
4 tage mit der App
Shop Circle hat geantwortet 6. April 2022

I'm so sorry to hear about the trouble you've experienced - we do appreciate your feedback.

Our team has since reached out to discuss further options.

We wish you the best with your future endeavours!

18. Oktober 2016

I want backup the negative feedback on Bold's services.

The support agent wrote an email 15 minutes passed the appointment time "Tried calling your for our appointment today and was unable to get through each time i called."

1. First he only called twice on my number;
2. One does not need to try my number twice to figure out "unknown" caller cannot go through my phone;
3. He could leave a voice mail instead of email me 15 minutes later.

His time is value and I need to book for his help. My time is also valuable.

This is the second time their support team disappoint me.

I would say, their supporting team in general, very bad.

Sure Grip Shaving Razor
Vereinigte Staaten
4 tage mit der App
26. Februar 2016

Am not able to figure out how to use app on my own. Did not find app to be user friendly and found customer service to be very poor. Would not take time needed to properly explain and or walk through setup. Will not keep this app.

Princess Cute Boutique
Vereinigte Staaten
4 tage mit der App
21. Oktober 2013

Waiting to see how this app performs

Lovesurf
Vereinigte Staaten
4 tage mit der App
4. August 2022

I honestly don't understand how this company got so big because they do not know how to code, and not a single one of their apps can be installed at the click of a button, like it should be. Even the basic automatic install of the app doesn't work, so even before the app is installed, you have to waste your time with support. It's always a massive headache to setup anything, there is barely any help, and the help area is very confusing, very un-intuitive dashboards, annoying chatbot support and when you finally get someone you learn you have to wait 5 days to get help. I tried a few of their apps 4 years ago and it was the same headaches. Avoid this overpriced company, there are much better ones that do the same thing, and who actually know how to write code and care about their user's experience.

Orellia™
Spanien
3 tage mit der App
23. Dezember 2019

Excellent service, Kelsey and Dylan made sure everything I needed was taken care of! Highly recommend!

Partymama Prints
Vereinigte Staaten
Etwa 3 stunden mit der App
Shop Circle hat geantwortet 27. Dezember 2019

Hello there! Thank you so much for the recommendation; we really appreciate it. It's wonderful to hear that our specialists, Kelsey and Dylan, were able to help you out with everything you needed. Please let us know if there's anything else we can do for you.

12. Januar 2020

Don't bother - completely slows down your website! Options work fine, but makes the website load a lot slower.

QuoteMyWall
Vereinigtes Königreich
3 tage mit der App
Shop Circle hat geantwortet 14. Januar 2020

Hi there - we're so sorry to hear that you're finding our app is slowing down your website! Our Product Options specialist, Nick, has reached out to you as of yesterday and is confident we can get that fixed for you.

Please let us know if you're available for a phone call; we'd love to speak with you to get everything sorted.