SC Product Options , 2.536 Rezensionen

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 87 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 5 % der Bewertungen sind 1 Sterne
14. April 2017

I tried this app because I needed pricing options (or I thought - I found a way around it with ShopPad Infinite Options which was SUPER easy and FREE and I love it!). This app was a flop and a total pain in the hiney, and $20/month+ is too much considering all the work you have to do to install and keep it going. For that monthly price, they should do it all for you, then charge you the $20/month+. This app had what seemed like countless lines of code I had to enter. The app glitch badly, not because of my copy/paste coding, but just with its interface with my theme I guess. Customer support didn't want to help figure it out, so we'll never know. When it continued to glitch BADLY (as in - items couldn't be removed from the cart, etc), customer support blamed me, said it was in the coding and I'd have to find it : - / . When I decided to uninstall it (this was after a WEEK'S worth of labor getting all the variants in and coding per their instructions), it left remnants in my coding, which I didn't put there - apparently it automatically installs code EVERYWHERE. It took careful searching on EVERY page (literally, every html/css page, snippet and asset to find all the remnants.) And it was obvious that there were remnants. On my storefront, staggered among the images, was incomplete coding "liquid error".....all over the place. Pricing options are what I needed, but after using this app, it's better to find a workaround if you can and use ShopPad Infinite Options instead.

Ringsplints Com
Vereinigte Staaten
5 tage mit der App
11. Februar 2019

Had minimal difficulty. Was quick and relatively easy for a non computer geek. When I did have an issue I used the chat feature and Harpeet walked me thru the two major issues I was having in about 10mins. I dont have many items that involve customization but if you do, I really think this might be the way to go

SavoirFaire
Vereinigte Staaten
Etwa 4 stunden mit der App
Bearbeitet am 18. November 2017

Want to like this app, but for the money, there is simply no way. For this kind of money, images and pricing should be dynamic and change as users changes them - at the very least. Very glitchy, doesn't save settings as expected. Waste of money!
And, no full uninstall... Horrible! At least give the option to remove ALL of your code snippets and liquid files.

Quality Breeds
Vereinigte Staaten
5 tage mit der App
9. Juni 2014

STILL TRYING TO GET A HANDLE ON IT'S FULL CAPABILITY. AS WITH OTHER BOLD APPS, USER FRIENDLY AND PRODUCTIVE.

Parts2Connect.com
Vereinigte Staaten
4 tage mit der App
24. März 2022

not recommended , too hard to setting and support delay in reply , btw i don't like this app and support

Pacozy
Vietnam
4 tage mit der App
Shop Circle hat geantwortet 6. April 2022

I'm so sorry to hear about the trouble you've experienced - we do appreciate your feedback.

Our team has since reached out to discuss further options.

We wish you the best with your future endeavours!

18. Oktober 2016

I want backup the negative feedback on Bold's services.

The support agent wrote an email 15 minutes passed the appointment time "Tried calling your for our appointment today and was unable to get through each time i called."

1. First he only called twice on my number;
2. One does not need to try my number twice to figure out "unknown" caller cannot go through my phone;
3. He could leave a voice mail instead of email me 15 minutes later.

His time is value and I need to book for his help. My time is also valuable.

This is the second time their support team disappoint me.

I would say, their supporting team in general, very bad.

Sure Grip Shaving Razor
Vereinigte Staaten
4 tage mit der App
26. Februar 2016

Am not able to figure out how to use app on my own. Did not find app to be user friendly and found customer service to be very poor. Would not take time needed to properly explain and or walk through setup. Will not keep this app.

Princess Cute Boutique
Vereinigte Staaten
4 tage mit der App
21. Oktober 2013

Waiting to see how this app performs

Lovesurf
Vereinigte Staaten
4 tage mit der App
4. August 2022

I honestly don't understand how this company got so big because they do not know how to code, and not a single one of their apps can be installed at the click of a button, like it should be. Even the basic automatic install of the app doesn't work, so even before the app is installed, you have to waste your time with support. It's always a massive headache to setup anything, there is barely any help, and the help area is very confusing, very un-intuitive dashboards, annoying chatbot support and when you finally get someone you learn you have to wait 5 days to get help. I tried a few of their apps 4 years ago and it was the same headaches. Avoid this overpriced company, there are much better ones that do the same thing, and who actually know how to write code and care about their user's experience.

Orellia™
Spanien
3 tage mit der App
23. Dezember 2019

Excellent service, Kelsey and Dylan made sure everything I needed was taken care of! Highly recommend!

Partymama Prints
Vereinigte Staaten
Etwa 3 stunden mit der App
Shop Circle hat geantwortet 27. Dezember 2019

Hello there! Thank you so much for the recommendation; we really appreciate it. It's wonderful to hear that our specialists, Kelsey and Dylan, were able to help you out with everything you needed. Please let us know if there's anything else we can do for you.