Rezensionen (2.619)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 87 % der Bewertungen sind 5 Sterne
  • 5 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 5 % der Bewertungen sind 1 Sterne
26. März 2024

I've been using this app for years and while it takes some initial set up, it is also extremely versatile. I tried every app for options and this has been the best by far for our store's needs (customized products with engravings and all kinds of upgrades and options). We have a bunch of apps, and this is the only one I would consider irreplaceable.

We had a bit of an uncommon an issue with how the engraving text would display on our end when the customer placed an order. I asked SC if they could help change the character they use to seperate lines on their multi line product option from a comma (,) to a pipe (|) so there would be less ambiguity when a customer had an actual comma in their engraving. Danko from SC replied super quick and had coded up a custom fix for our store that worked in less than a day. He was super helpful in his response as well, giving detailed instructions on how we could preserve or reapply his fix in the event we update or change our theme in the future.

So not only a great app, but fantastic customer service as well.

Stone Throne
Vereinigte Staaten
Etwa 6 jahre mit der App
19. Februar 2024

I have been using the Product Options App since 2016. Back then, I reached out to a Shopify code expert to modify the app to suit my specific needs because my store had a lot of products and a lot of product variants and I wanted the price to update as options were added. The product Options App was the only one that came close to making my store work how I wanted it to and after the mod's, it has been amazing for the last 7 years! Anytime I had technical issues, the team were awesome and assisted, even though I had the app modified. The recent app upgrade clashed with my code modifications and broke my website. Despite the issue not being anything to do with the SC Team, the amazing Armin Krndzija from SC assisted (over the weekend), modified the code on my website and had the website up and running (better than ever) in no time! The recent upgrades now include the modifications that I had made (at a significant cost) as standard. The app is even more awesome than before as it makes the setup so much easier and the customer support I have received from Armin and previous Product Options team members is phenomenal. You could have told me that because I modified the code that you can't help me but instead you fixed it with a smile. 5 ++++ stars SC. Thanks

CarMatsDirect
Australien
Etwa 8 jahre mit der App
7. Mai 2024

The app is pretty easy to use and the customer service is awesome. My product manager, Harun Fazlagic, was very helpful and responsive and I look forward to working with him more in the future.

The Artful Monogram
Vereinigte Staaten
Etwa 4 jahre mit der App
15. Februar 2024

For the most part I am happy with this app. It is the most robust version out there, however it has some sync times that seem long and it does occasionally get buggy. The customization ability with Product Options are very impressive and the ability to have basically unlimited options and option sets as well as conditional logic really makes this app work well for my business. Recently I had an issue that took 5 hours to resolve due to an inability to contact the service team. However once I was able to connect with Saro A, she was able to immediately resolve my issue perfectly! Thank you Saro! It was very appreciated!

Angel Competition Bikinis
Vereinigte Staaten
Mehr als 8 jahre mit der App
22. Mai 2024

Quick and prompt service. Have loved working with their help support

Bear & Roo
Kanada
Mehr als ein jahr mit der App
7. Juni 2024

Amazing experience again extremely skillful developer Danko.
Whenever you install this app you will find a professional to communicate with you. Thankyou SC Team

BRIGHT LIGHTS UTAH
Vereinigte Staaten
14 tage mit der App
17. Februar 2024

Great add on!!!! all staff are so helpful when there is an issue (which is hardly)...But when problems does happen, they are there to help. As a small business owner, this mean so much!!!! Thank you again guys (especially Haris and Armin) !!! Definitely would recommended if you are looking for Product Options app.

Ultimate Racing
Kanada
Etwa 9 jahre mit der App
Bearbeitet am 31. Juli 2024

Ahmed went above and beyond to solve a complicated issue for me with a lot of patience and great service!

BioHacker Tech
Vereinigte Staaten
Etwa ein monat mit der App
16. Mai 2024

Really great, easy to use product options builder. Love that options can be created and used on multiple products without recreating the same option over and over, and that changes to the option then apply in bulk rather than manually changing each one - such a useful feature! Plus the support team are SO helpful, have been able to easily communicate with the team to implement the feature changes I requested. Very happy.

Wilma's Bakery
Vereinigtes Königreich
11 tage mit der App
16. Mai 2024

App works well once you have everything set up. Online chat help has been very useful.

Kind Mobility
Vereinigte Staaten
4 monate mit der App