SC Product Options

We had an issue that was causing frustration and confusion with our staff and customers. The SC Product Options Custome Service was ready to help me and didn't stop until the situation was resolved. Thanks Danna and Nejla Sehagic!

Support is great. Quick, knowledgeable, and very eager to help. Vishal custom coded a solution to get our variations back online after an update. Were very happy with the app.

APP IS CONSISTENTLY CRASHING. RESPONSE ARE VERY SLOW.
IT DOES AFFECT SALES NEGATIVELY
AND TODAY AS I WRITE THIS REVIEW, I GOT LOST IN THE JUNGLE BECAUSE THEIR APP IS NOT LOADING AT ALL AND NO ONE IS RESPONDING TO EMAILS, CHATS, AND ALL THE COMMUNICATION CHANNELS THAT THEY HAVE.

We have been using this app for a few years now and really love its functions. With this app, our customers are able to customize their roller skate to build it exactly as they dream of! I don't know too much about coding and this app was easy to use and implement. If I ever need assistance, their support service was speedy and helpful.

Great customer support! Any issue I have they tend to immediately.

Happy with the app and the online support was prompt and helpful. Went back multiple times to get the right solution and the team were helpful and patient. Thanks!

I was given amazing customer service from Segmedina. She helped me figure out the problem and is working to help me get it resolved. Thank you for the support!

Iris was able to help me work through troubleshooting an issue I was having operating some options correctly and explain so that I may apply to others I had created similar.

This app worked well for us 7 plus years, but recent updates have caused problems.

Previously, you could easily view all selected products under an "option set" by clicking on "review products". Now when you click on review products, it just shows every product in the store. If you had no clue what was assigned to this option set, you would have to continually scroll through all of your products which is pain if you have larger inventories. You can use the search bar to find products within "option set", but you might find only a few of the selected products you are looking for.

While you can search individual products under "product search" to see their assigned options sets. Nothing shows all of the products under the option set. You may have to guess around & make note of what is selected on your own end and hopefully it adds up to the number of products selected that it tells you.

I couldn't recommend this app to those who have large inventories.

The support is absolutely brilliant. Muaza helped me with a few queries and was able to assist me so quickly. Thank you!