Reseñas (2.619)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 87% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
28 de septiembre de 2016

I was unable to run the app because I encountered some serious problems.

First of all to install the qpp you need to manually change a lot of files. It wasn;t big of a problem for me but it may be very troublesome for less experienced users.

Second of all, after installing the app its control panel turned out to be very unresponsive and chaotic.
> It didn't let me close a bold "bold install services" banner, even though I disabled adblock (sometimes causes issues) and repeatedly tapped button that should hide it.
> It didn't let me add options to products with certain types (the app didn't find any, even though they are set), wrongly searches in titles (search for "sink" found "dispenser" product) and doesn't even have an option to apply options to products with certain tags.
> after setting up an option I had to restart the app panel to be able to go to the next steps of the configuration.
> it doesn't have a color swatches which were very important for me.

The app was for me very problematic and unusable.

Lavello
Reino Unido
Alrededor de 3 horas usando la aplicación
Fecha de modificación: 10 de junio de 2017

One would naturally assume that, by uninstalling an app, you'd also be removing the code that the app set up on your site...wouldn't you? I uninstalled this app but all of the test buttons and other code i experimented with through this app have remained stuck on my site. Not being a programmer, i've got no idea what changes this app has permanently made and where i'd find them in my code to remove them. Really, really unhappy.

And to make matters worse, i can't install the app again to try and undo the changes through their own interface.

Dressforlegs
Australia
Alrededor de 1 hora usando la aplicación
3 de octubre de 2015

It didn't work out for me. There was so many steps to do, I was about to give up halfway because there things that are different than what they instructs, names that are different on my liquid. I feel like I already messing it up but decided to work through it and maybe it was just me freaking out because I don't have any experience in html. In the end, I found out i did butchered it, all that hard work and I its messed up. I was frustrated in the end. I am not paying 40 dollars for someone to do it especially when I am still paying them monthly for it. I am removing the app and finding something else.

Thanks anyway

Camasura
Estados Unidos
Alrededor de 1 hora usando la aplicación
Fecha de modificación: 22 de mayo de 2019

Terrible app, doesn't even offer a preview of the uploaded photo. Requires "extra customization" for that. You can't install a Bold app without encoutering problems and having to contact support, they are really the worst app company by far. And as if that's not enough, when you uninstall a Bold app from your store, its stays on your site because it's still in the code, so you have to waste even more time with support to get rid of it. Avoid Bold apps like the plague unless you want to waste your time with support and mess up your site's code. Most apps out there install in one click, and you're done. Not Bold apps.

Mokado
Francia
29 minutos usando la aplicación
Shop Circle respondió 11 de junio de 2019

Hi there. We're very sorry to hear about the issue that you've been having; we attempted to reach out via email but we'd absolutely love to discuss this further over the phone if you'd like! We hope that things are in a better place now, but please let us know if there's anything further that we can do to help out.

4 de febrero de 2018

Worst product option app out there, it works very badly and it slows down your site quite a lot. Do not recommend

Royalbuyespana
España
28 minutos usando la aplicación
11 de abril de 2019

customer service is zero. They had me on hold for 20 minutes then forwarded to voicemail amazing customer care.

Clean Casting Jewelry
Estados Unidos
25 minutos usando la aplicación
Shop Circle respondió 12 de abril de 2019

Hello there. I just wanted to thank you for your review and sincerely apologize that you had a bad experience with our phone service. We strive to provide the highest-quality service experience for all of our customers, which is why we offer live chat and email support as additional contact options which sometimes result in faster responses.

I'm glad we were able to answer your question, however do understand you have decided to move forward with another application. Should you decide to use Bold Product Options again in the future, we'd love the opportunity to rectify your customer service experience with us.

We wish you the best of luck with your store!

21 de octubre de 2017

They want you to buy 3 apps to make a bogo offer, what kind of scam is that?

Elquidinbulk
Estados Unidos
7 minutos usando la aplicación
27 de mayo de 2019

Tried to make it work on our website and when we checked "automatic install", it broke our theme. Really not cool - hopefully you can fix this ASAP. In the meantime : uninstalled!

Fonds Photo by Pastryandtravel
Francia
6 minutos usando la aplicación
Shop Circle respondió 28 de mayo de 2019

Hi there! We have reached out through email to try and sort things out as soon as possible. We can always schedule a call and help you with the installation. Whenever you run the auto-install, please note to always make a duplicate theme. We will continue to try and get in touch. Thank you for your time.