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Had some issues with the install. Cody - Online help, was awesome got it all straightened out and back on track. The customer support is top notch!!!
Ahmed was Extremely helpful in setting up on my theme. Responsive if questions are asked. Any issues were resolved very quickly.
Quick and easy fix for an option set that was not showing up on a product. Customer service reps name was Rebecca. Pleasant experience for sure!
Hi there! Thanks so much for the review; we're very happy to hear Rebecca was able to help you ,and that it was a quick fix. We're available if you need anything else :)
I have had this app running on my site now for over three months, and I love it! It needed some customisation out of the box to suit my requirements. All this work was completed Nick who was always very professional and an absolute joy to deal with! Excellent response time, work was on point, and I never had to over explain for what I needed doing. 5 Stars to the app and 5 star customer service. Highly recommended
Hey there, thank you so much for the review! We're happy to hear you've been enjoying the app for the past few months, and we hope you continue to!
It's great to hear that Nick was able to help you with the customizations you were looking for in order to elevate the app so it better suited your store. :-)
Please let us know if we can assist with anything else! Thanks again for the detailed review.
Great app and awesome support!
Bold delivers. Very happy customer.
To start out with we are using a suite of Bold apps. Customer Pricing, Product Options, Product Upsell, Loyalty Points, Product Discount and Bold Brain. All of the apps working together have allowed us to expand and manage multiple aspects of our business. Customer Pricing allows us to target specific customer groups for professional discount programs by industry. We use targeted marketing to promote registering for the special discount programs. The customers in these groups are tagged and see adjusted pricing as soon as they login to the store. The ease at which the discounting is handled has encouraged the users in these groups to purchasing more frequently.
The majority of our catalog is customized or personalized and requires a degree of complexity in presenting the various offerings. Product Options allows us to manage those complex products. Product Upsell allows us to present complementary products when specific products are purchased, Product Discount allows us to create BOGOs, Sales and special promotions all designed to increase revenue. Loyalty Points allows us to build interest and repeat business. All of these apps working together have helped to increase activity in the store. The fact that they are all Bold apps makes them easy to manage and gives us access to the excellent Bold support team. Paul a team member was extremely helpful.
This is a great app that provided the additional custom product options we needed, and the support is Priceless! We had a client site that needed to be built with 100s of products in a handful of days and we made the dealine #Boldsavedtheday Thank YOU Rony and Navjot!!
Thank you very much for the review; we're so happy to hear that Rony and Navjot were able to help you get all of your client's products and options inputted. It can certainly be time-consuming!
Awesome product concept, by the way. Looking forward to seeing what other holiday ideas you have in the future. :-)
Great service as always. Prompt reply with professional team and developer regardless of time zone. Keep up the good work!
Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our service :)
If you need anything in the future, please reach out and we'll be happy to help.
Have a lovely day,
Customer Success Team I Shop Circle
These guys are good. Their support is good.
We sell baby stuff: https://www.audreyandme.com.au/
Their app helps a LOT!
Bold is simply the best at everything they do! They integrated their app with my theme in a weeks time even though the first review on the app store said it couldn't be done. I highly highly highly recommend the quality people and services Bold has to offer!