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I ran into a problem this week where a clitch happened within the Bold app and I reached out To Ryan and Grant and they both went above and beyond to correct this issue with a great outcome. Ryan went out of his way to telephone me and run through the options and was very polite and understanding. Thank You Ryan and Grant nice job.
Thank you for your review. We are so thrilled that Ryan and Grant were there to correct any issues you were experiencing. When we can help resolve issues we are happy! Thank you for choosing Bold!
I receive a great support from BOLD Team and solved my task successfully. App working great!Motivated Support Team.Absolutely useful for dummy like me. Like this app. If You need customization for your site look no further
BOLD the app and the entire team rule. I love working with them. They have every solution and are always on their game. Killer products and company. Thank you!
Great app. Easy to use and add colour swatches to different products.
Customer service also great. I asked for help on adding some code to change the size of the swatch and the response was quick and helpful!
Love the Bold App! So many capabilities and it works so smoothly. Aryan was such a great help setting this up and troubleshooting anything I needed support with. Thank you Aryan!!
I have been using Bold Product Options for a couple years now and have been very pleased, especially with their customer support. Jeff was able to spend time with me today via chat and answer all of the issues I had with a recent site conversation. Having solid customer service is so important.
I needed a bit of help making a change to my app so I reached out to Bold through chat support. Within minutes Daniel had determined exactly what I needed, made the change for me, confirmed it was what I wanted and then showed me where and how it was accomplished. This was amazing customer support that exceeded my expectations. Thanks Daniel!
so far its been working out for us pretty well.
Excellent app to offer additional services for the products I sell. Iurii from Bold apps took care of the installation for me and customised it to suit my website. Can't rate their service highly enough. Thank you!
Thank you for your review. We're glad our support specialists were able to help get the app running and integrated with your website theme! Don't hesitate to reach out with any other questions, comments, or issues you run into.
Love the look of your washing machines; there's a lot of really nice colours!
Second update: This is by far the best app support out of any app we've come across or used on Shopify. Recently Shubhneet helped me work through something through multiple emails and a phone call - she was very on top of things and exceptionally quick.
First update: Nick has been incredibly helpful as we've worked through the app. Everything from guiding us on how to set up what we want to doing some coding to help achieve the look we want. All around awesome support.
So far, so good! Just installed the app and Parminder has been great helping navigate through questions quickly - love the live chat feature!