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Unfortunately, I now have to get something off my chest. The app actually always worked perfectly! After a new theme update, the live theme was duplicated. In the backup, an attempt was now made to reinstall the app with the automatic installation. I was informed that the automatic installation did not work. In addition, the formatting of the Live Theme was completely destroyed. The backup theme was explicitly selected, but the live theme was also attacked. The support does not consider it necessary to fix this error, instead you are only put off that it will take a little more time. Who will pay for the damage caused by your mistake?
Hi There,
We are sorry you've had a negative experience with our app :(...We have been trying to contact you by email, but without success.
We would be more than happy to help you with anything you need if you'd still like our assistance at help@shopcircle.co
All the best,
Customer Success Team I Shop Circle
We've been using this app for a few years now and it's has been a game-changer for our cake business.
Extremely quick response, adaptation of resources, everything done the way we want, so far everything is wonderful, I recommend it!
Great service as always. Prompt reply with professional team and developer regardless of time zone. Keep up the good work!
Hi 😊! On behalf of all the team, thank you so much for leaving us a fantastic review. We are delighted to hear you are satisfied with our service :)
If you need anything in the future, please reach out and we'll be happy to help.
Have a lovely day,
Customer Success Team I Shop Circle
Overall, I like the app. I've been using it for a few years. It handles most of what I need. Their team is very responsive and helpful whenever I have an issue, so I really appreciate that. I recommend giving this app a try!
I am absolutely thrilled with Bold Product Options! Their app has been a game-changer for my online store, allowing me to offer customisable product choices to my customers effortlessly. But what truly made my experience exceptional was Ahmed's outstanding customer service. When I faced an issue with the app's integration, Ahmed was incredible in resolving it promptly and efficiently. His responsiveness and dedication to ensuring my satisfaction were truly commendable. Thanks to Ahmed and the Bold Product Options team, my customers now have a seamless shopping experience, and I couldn't be happier with the results. Highly recommended!
The App itself has a lot of functions but is very complicated at first to understand. But the Support-Team (especially Nisha) helped me to solve some major issues. Give Nisha a payment raise!!! She is the best
Hello,
Thank you very much for the perfect rating and for taking the time to share your experience. We’re glad to hear that our support team, especially Nisha, was able to assist you with your issues. It's fantastic to know that you find the Bold Product Options app highly functional, despite having found it complex originally.
Your feedback is instrumental in helping us improve our app and services. Your comments will certainly motivate Nisha and the entire team to keep delivering excellent customer service.
We acknowledge that learning to utilize a feature-rich app like ours can initially appear daunting, and we're constantly working to make our interface more user-friendly without losing any functionality.
Should you have more queries or run into more challenges, our support team is always ready to help. Also, any suggestions for improvement you might have are most welcome.
Thank you once again for your feedback and for choosing Bold Product Options.
Best regards,
The Shop Circle Team.
This App had made cross-sells and up-sells a breeze. Jeff was fantastic to work with on support. Thanks for your help!
Thank you for taking the time to leave us this amazing 5-star review! It's our pleasure to hear that you found our app very useful and that our amazing Support Team, particularly Jeff, hit the mark for you.
Have a lovely day,
Customer Success Team | Shop Circle
Helpful whenever you need support
help me well with bold product option, slay and served!!! keep it up and y'all ateeeeeeeeeeee!!!! slayed and keep slaying
Thank you for leaving us this 5* review! Our support team is always here and ready to assist you 😊
All the best with your business,
Customer Success Team I Shop Circle