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LOVE everything Bold Apps does. Product Options is magic. So easy to use. Wonderful and fast support as well. Thanks, Bold!!
good app and customer service , i use it to solve most of problems, meet my various need, help me install it , high recommend it to everyone
Our products are complicated, this makes it easy to collect the information we need from our customers.
This app is an essential tool when offering products with multiple options e.g. colour, size. Without this application I would have struggled to provide the simplistic, easy, buying structure necessary for the more complicated products I wish to sell. Overall a must-have app!
Most of the reviews (I read one) I assume are about how great the product is. While that's true, I think I'm gonna focus this review more on the superb customer service I received.
Finding a tech company that focuses on it's individual customers and not just their bottom line is a seemingly rare commodity. Everyone I talked with was happy to help and had a great working knowledge of the product. I had a coding issue that had to be fixed and they got it done within a day (that's right, custom code for a unique problem that was solved within a day - someone deserves a raise).
I have a more in depth theme (seiko) which caused some errors in the initial set up of product options. Everyone I have talked with replied within the day (most of the time hour) and was happy to help and get my issue sorted. There was no buck passing and no one said any of the tasks were too complicated or would take a while. They all listened and helped.
Before I go. I worked with David and Tamer and they were both top notch. I'd give them both a raise probably. Maybe even I'd get them some cool Christmas bonus. like SCUBA lessons! oh hey! I know a place you can do that - store.ecdivers.com (#shameless plug)
This app is better than great skin care. (Just sayin') My website if fairly new. I had a friend say, "good luck, you won't make any money off of your site. WRONG! (Buzzer sound).
I have a recurring subscription which I purchased a BOLD app. I needed the additional app because there were specific identifiers and product choices that needed to be implemented. Once I used the new BOLD app, it made ordering so much easier for my clients.
I absolutely can't live with out it. I love it like a fat kid loves cake! (I mean cookies). Thank you, BOLD.
Pick me! Pick me!
Your loyal fan for life.
Sue Leedom
CEO Mollie B's Cookies.
MWAH
All the calls I've had with the support team are beyond amazing. They make me feel like they have all the time in the world. They solved issues and walked me through several processes, since the back end is not my expertise.
I had one experience where I was disconnected right in the middle of a lengthy call.
Shea sent me an email to make sure I knew he was on it.
I spoke to David when I called back and he walked me through the process, and he was great too.
The customer service is A++. Apps are A++ and the only ones I will use in my stores. - Thanks, Bold!!
Great app, great customer service! My only ask would be that they make it compatible with regular pages (not just product page). But it's already doing more than I expected. Thanks to everyone at Bold!
Great product and Nirav was very helpful with some questions I had regarding the app. Highly recommend :)
Thanks for your review; we're glad we could help! If you have any other questions, comments, or issues, please let us know. :-)
I really love your Fiesta baby shower items! They're adorable, and the pops of colour are very nice.
very Nice support and very Nice apps, I realy recommand it ! Support help me quicly and make all I need
Hi there, thank you for your review. I'm very sorry you were having some trouble when trying to use our app, however it appears that Mona was able to help you out! We certainly hope you are happy with the changes, and encourage you to reach out if you have any other questions. :-)