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So far so good! We have just started using this app and may change the way we handle our entire non profit! Super excited! Great customer service too!
No doubt about it, the Bold app is amazing...
Special thanks to Snigdha, she has been really a big help.
Great app that does what it says and makes Shopify more scalable. It is a flexible app that can easily be configured and the support from Bold is good once they work out what you are trying to achieve. I'm very happy and I'd highly recommend this app for a store that sells with options or optional extras. Linelink Online - Australia's Only Blackvue Dash Camera Specialist Dealer - www.linelink.com.au
MC is a rockstar! Everything we needed was taken care of quickly and she was so willing to help! Highly recommended!
excellent helped me to solve the whole issue of the installation of the application, and was very kind, thanks Carter
Shoutout to Jeff for the quick and efficient resolution to my problems today. Spectacular customer service!
Thank you so much for your kind words!! We really appreciate you taking the time to share your experience with us.
We're happy to hear you're having a fantastic time with us, and don't forget, our support team is always happy to help 24/7.
All the best,
Customer Success Team I Shop Circle
This app is AMAZING! If you have products that have multiple options or customized items, this makes life a million times easier! A major plus is all the info is transferred right to the checkout so it is there in black and white for both buyer and seller! Awesome app!
thank Nir for great support!
support team's doing important role in this app
it is way better having chat with them than struggling yourself
The App itself has a lot of functions but is very complicated at first to understand. But the Support-Team (especially Nisha) helped me to solve some major issues. Give Nisha a payment raise!!! She is the best
Hello,
Thank you very much for the perfect rating and for taking the time to share your experience. We’re glad to hear that our support team, especially Nisha, was able to assist you with your issues. It's fantastic to know that you find the Bold Product Options app highly functional, despite having found it complex originally.
Your feedback is instrumental in helping us improve our app and services. Your comments will certainly motivate Nisha and the entire team to keep delivering excellent customer service.
We acknowledge that learning to utilize a feature-rich app like ours can initially appear daunting, and we're constantly working to make our interface more user-friendly without losing any functionality.
Should you have more queries or run into more challenges, our support team is always ready to help. Also, any suggestions for improvement you might have are most welcome.
Thank you once again for your feedback and for choosing Bold Product Options.
Best regards,
The Shop Circle Team.
Samuel and Brenden helped me with editing my code today. I've contacted the company a few times via chat and support tickets. Assistance has always been quick, professional, and easy peasy! Not to mention the amazing app because I have a gazillion mods for each product. THANK YOU, designer and staff, for doing an amazing job---CONSISTENTLY.