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I needed to use this app for the conditional logic feature. For more site it was some very complex conditions needed. I needed a lot of support from the team, they were incredibly helpful and willing to work through with me until completion. Approximately 30 emails going back and forth. I very rarely give 5 star reviews, this was well worth it. Specifically working closely with Rony J was incredibly helpful. He was very patient with me through the whole process and a dream to work with. Thanks Bold & Rony!
If this app was a person, I believe she would be one I'd like to meet.
This app is sent from heaven! not only that but the chat support is hands down the best, anytime I have a slight issue, I am connected within MINUTES! Thank you bold, great service and great product that allows me to increate my AOV
NIR -- you are a LIFE SAVER. How on earth did we function before you helped us? OUTSTANDING customer service, and excellent sense of humor, which is much appreciated. YOU ROCK. Thanks for all your help and getting us squared away!
I had a few problems with the way the app integrated with my store.
However, their customer service is amazing. I first chatted with MC, who then forwarded me to Danni. Danni was incredibly fast and reliable with the amount of help she offered. She properly installed the required code, troubleshot errors and was super helpful during communications!!
We have a complicated set of options. This app made it super easy and looks great. We paid for the install it was done faster than we expected. great app.
Great customer service from Jennifer! She went through the issues i was having and set me off in the right direction! Very helpful!
23/10/2019 - An update from my review, i must say that i faced another complex issue with my bold product options app which was purely due to the way i have to set them out for my products and Bold is the only app that allows me to set my products options out the way i need them and with the great help from Dylan (who was amazing by the way) helped me yet again reach my goals for my accessories! Thank you so much Dylan!
Thanks very much for the review! We're glad to hear that Jennifer was able to help you out with the issues you ran into using Product Options - so sorry that you had some troubles with it in the first place!
Please let us know if we can help any further in the future. :-) Good luck with the launch of your store!
This app has helped us become the number one store in our niche outperforming all of our competition. We highly recommend it!
EasyPontsに適応できるオプションアプリを探していました。自動インストールができなかったのでサポートを頼みました。Jadeが短時間でセットアップしてくれたおかげで無事に使えるようになりました。ありがとう!
Appreciate the kind words! Thank you for the review. We've passed your message along to Jade.
When I got this app, I was having some custom styling issues. I reached out to the support and both Alora and Nick were incredibly helpful in getting it solved ASAP AND Nick even gave me a suggestion to significantly decrease my page load time.
Would absolutely recommend!
Hey there! We're elated to hear that Alora and Nick were able to help you out, and give you help with the custom styling you were after. We are more than happy to do what we can with small styling fixes so that our apps better match a store's theme.
That's wonderful to hear that Nick was also able to provide you with some suggestions to help with your page load time! Thanks so much for the recommendation!
Based on your store name, I was wondering if it had something to do with a certain T.V. show. :-) Very cool.