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I've used this app for three years and it is excellent. Once you get your head around the conditional logic it is very straight forward. The help desk is brilliant and always quick and efficient. Tonight I was helped very efficiently by Priyanka.
the Product Options feature has been a HUGE benefit to our customers and has provided a high-profit income stream for us. We have had it for 7 years now and we continue to find new options to offer our customers.
By far the best app assistance we have had!
This app makes updating products so much easier! I couldn't imagine our website without it. Their support is one of the best! I have never had an issue they did not resolve or enlighten me about (as in user error). Jeff was the lastest expert that helped me. I chatted, he responded within a minute and issue was resolved within minutes. Thanks JEFF!
I have had BOLD for years now. One of the best decisions for our website!
The app does a great job and has added quite a bit of revenue to our site by allowing an easy way for customers to add small upgrades to their order. I had some issues when installing a new theme, and they were extremely responsive. I wouldn't hesitate to recommend the app to any other business owner who wants to add paid product upgrades or a simple way for customers to add personalization or notes to their orders.
We're so glad to hear that you're enjoying our app! We always recommend making a duplicate copy of your theme before inserting the code just in case. :-) But our team of installers are always ready to help in case anything goes wrong, especially when there's a lot of code.
We'll be sure to share the kind words with Rahul! Thank you for leaving us a review, and you have an awesome selection of tumbler cups by the way!
I love this app! It really is simple to use & works great for each of my personalized products. Shubneet completed the installation for my new theme in great time. Bold is awesome!
Hi there; we're so glad to hear that you're loving our Product Options app! We love seeing how merchants utilize it to give customers the ability to create customized and unique products. Thank you for the review, and we wish you the best of luck in launching your store!
Do let us know if you need any further assistance or have any questions. :-)
I've been using Product Options since 2014. Today I had to reach out to Carter at support and they were super helpful! Excellent app, excellent support.
While I didn't find this app all that intuitive at first, they continue to make improvements and customer service ultimately made our "I think this will work" plan a reality. We're very happy with the product.
This app is fantastic, the team including Carter and Sukh are quick to help and answered all my questions. Thanks very much! Follow up - Carter was a big help again setting up Bold Options in the background on a new theme launch so that there would be no hiccups when going live. Way to go Carter! Jericho jumped in and worked his magic to fix a little issue when we switched themes. He fixed it quickly and effectively. Thanks Jericho!
We have been using this app for a few years ago and I required help on setting up new options. Rony help was brilliant. Helpful, friendly and most importantly offered a quick solution to my issue and gave a full explanation on how to do this in the future. Highly recommend app and support. Thank you.