SC Product Options , 2.531 reseñas

Calificación general
4,7
Recuentos por nivel de calificación
  • El 87% de las calificaciones son de 5 estrellas
  • El 6% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 2% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
1 de julio de 2021

Gave their staff login to implement the app and they managed to break it meaning customers were getting things for free... and now their team havent responded

Impersonate Me
Reino Unido
Alrededor de 1 año usando la aplicación
15 de abril de 2019

Exceptionally helpful! This company consistently delivers when you need them to assist you in "uncharted" waters. My website was recently redesigned, Bold Product Options was added & I needed technical & coding assistance. This company went above and beyond to deliver the results I was looking for & they were happy to help me! Highly recommend this App and the company!

Appleberry Attic™, LLC
Estados Unidos
15 días usando la aplicación
Shop Circle respondió 18 de abril de 2019

Thanks a lot for the review; I'm glad we were able to assist with some of the more difficult parts, and we delivered what you had hoped for. We're always more than happy to get to the bottom of an issue so that you can continue focusing on your store!

By the way, I love your Easter-themed collars! And the patterns on the other collars and leashes are very cute.

Fecha de modificación: 4 de julio de 2019

I have just started to switch over to the Bold Product Options App. The support has been GREAT! Rajni has especially helped me today with understanding the option sets and logic. Thanks!So excited about Bolds Product options app! First, I used another app, and there was just no way to add swatches to my customize-able products. Switching to Bold, they are giving me great support, free trial, and swatches for my products! So excited to see the difference in sales the more I use this feature, especially.

She Sewing Tables
Estados Unidos
15 días usando la aplicación
Shop Circle respondió 4 de julio de 2019

Hi there, thank you for leaving us a review. We're so happy to hear that our support team was able to resolve any issues or questions you had about the option sets and logic!

Don't hesitate to reach out if you have any other questions about the app; we'd love to help again. Also, your custom wood sewing tables are gorgeous!

6 de agosto de 2013

Love the name change. From Shappify to Bold Apps. Bold name! I love this Product options app. Without this app I would have taken up more products then actually visible. This is a great app if you are an apparel shop or selling goods with different options. This app has saved me money and time. Some things are a bit confusing when it comes to installation if you arent a seasoned pro but if you can follow instructions and go step by step you will understand the installation in no time OR you can pay a 1 time fee to have BoldApps do it for you. All in all i am happy with the app and will continue to use it for as long as my site is active. Thanks!

Blaque Barbie Boutique
Estados Unidos
15 días usando la aplicación
3 de enero de 2020

I am quite a novice in this and couldn´t make it work. But I just get super service from Bold and they are helping me implement the app.

Tobias Røder Shop
Dinamarca
15 días usando la aplicación
Shop Circle respondió 3 de enero de 2020

Hello! Thanks for reaching out to us, we're glad we could be of assistance. :-)

Unfortunately, Liquid code isn't always easy to work with, but that's why we've got a team of experts on standby to help however we can if you run into an issue with anything, including the installation of our apps. We hope you enjoy the app once you get a chance to better test it out!

18 de julio de 2014

The only reason I am giving any stars at all is that once the app is finally working it does what it says. My problem is more with the customer services I received. Each reply back to them took days to get an answer and even though I had gotten one reply on a Saturday, when the problem escalated to a LOT of lost sales I was given the excuse that they are closed on the weekend (then why did I get a reply on the middle of a weekend day?).

Basically the initial installation which I paid and additional $50 to have done, was done incorrectly. Didn't get a reply for three days and had to use an old version of my theme to make due for the mean time. That was fine, it happens. But then instead of fixing the theme it was suppose to be on they wrote over my back-up copy of my old theme and it was STILL broken! (when you ask for the installation they ask for the themes that you'd like it done on so why this was mixed up I will never know). So for the busiest time period of my shop I was left with no functioning theme, no back-up to resort to, and no apology other than another couple of days wait (this had gone on for well over a week) other than we are closed on the weekend I'll fix it now and never actually said when they were done. Later I discover the test settings they'd put to make sure things were running were still left active so a few of my listings had blank drop downs labeled test, making my site look kind of sloppy.

My back-up theme is still written over and has to be completely rebuilt and after all the money I lost because of their multiple mistakes you would have thought a refund or some comped subscription credit was in order. I lost easily $500 to $700 in sales given how high my abandon cart rate jumped over this time period. Very very very unhappy with this company's service

GeekeryMade
Estados Unidos
12 meses usando la aplicación
18 de diciembre de 2013

Works nicely once installed properly.

Price is a little high for the pro version ($19.99/month).

Good customer service.

Kinexic Motorsports
Estados Unidos
11 meses usando la aplicación
Fecha de modificación: 17 de noviembre de 2019

I used this app to add colour swatches and size options to my products and i found it easy and straightforward. The team support has been amazing. They are quick to respond and eager to do whatever they can to help. I would highly recommend this app. Michel

wigs
Reino Unido
14 días usando la aplicación
Shop Circle respondió 18 de noviembre de 2019

Hi Michel,

Thanks so much for leaving us a review! We're so happy to hear you're loving our app to offer colour swatches and size options to your products. Customers love having options, and we're happy that you've been able to add that to your product offerings!

We're glad you've been enjoying the app, and have had a great experience with our customer service team. Thanks again, and please let us know if we can help with anything else in the future!

26 de abril de 2018

This app is just great, i were looking for an app to set up my options because i'm working on a travel booking website on shopify, the first shopify travel website and the product options by bold look perfect on my website, i also installed bundles app by bold but finally decided to keep the options app to try to set up my options like i wanted, i already did it, every options are fine, na not every options, i have a prob, my first option created is "choose your 3 combine up accomodations" so my customers will choose his first choice and the number of nights, then he have to click on "choose 2nd acmdt" and that's WHERE MY PROBLEM IS" for his second choice i want an option that will show him like a slide collection to give him possibility to show the images of the second hotel before he simply match and that will save it like his second choice, and the customer can click to "choose my 3rd" and the same process a slide collection of the package he book, that's just mean he can combine 3 accommodations in one of the 4 packages ( basic, premium, superior or luxury) and guess what for a unique price, i mean pay one hotel and combine 2 others..that's the only problem that stop me and i have to find a solution asap, the plan b will be to add a paragraph text option but i don't want my customer to research their 2nd accommodations copy the complete name and paste it, i want them to enjoy they "shopping" or booking ; hope someone can advice me or help me to find that solution, thanks a lot to all bold guru's for their suooprt and hope to read you again

Exode Voyages
Reino Unido
11 meses usando la aplicación
3 de abril de 2015

Great app that does it exactly what it says. Easy to use and set up. Great support from boldapp.

Door2DoorStorage Storage By The Box
Reino Unido
14 días usando la aplicación