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I have been using this App for some years now and I dont know where my business would be without it. The support is excellent once you take into account time zones. Ahmed Piric went above and beyond, helping me re-setting the conditions in my Bold Options. A massively time-consuming and stressful situation was resolved without being prompted allowing me to get back to working on my business. Thank you
INITIAL REVIEW: So far so good; I haven't seen anything else like this available for Shopify, and having a good options platform was key to me switching over to Shopify from my previous e-commerce platform.
Using this app can get a bit tricky in setting up multiple options with conditional logic, but that's not necessarily a fault of the app. Time will tell if I can get my head around everything possible with this feature-rich app.
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UPDATED, ONE YEAR LATER:
This is the greatest app ever, and is helping our customers immensely to customize their guitar parts at our shop. We offer so many options, and it is important to us to have a clean interface. It has been a huge battle, but using conditional logic we have been able to set up a system which accomplishes what we need.
In addition, the customer support by Bold has been top notch. In particular, the support staff members Shubhneet and Henrique really helped us dial everything in when we thought it was going to be too complicated, or not look right with our store. They worked the magic and got us going again. Three cheers for this app and the team behind its development, as well as the support team.
This is a great that allows a ton of flexibility with different packages built around a product. Management of products is easier and the time spent updating the website is reduced. While we did run into some issues while switching between themes, Bold's team was there to get things smoothed out.
Great App, fills a lot of the gaps that I needed to sell my products, easy to learn, staff was very helpful in getting it intergrated to the way I wanted it to look on my website.
Jeff helped me today & he did a great job of figuring out the issue we were having & getting it fixed quickly.
This app allowed us to add exactly the options we needed. Thanks.
Making it duper easy to create product options ... Y'all gotta get this app !!!
We appreciate very much the SC Product Options for our store. It is super powerful and easy to use, and it enables us to do more customized types of product choices for our customers. We are also very thankful for the support we received from Emir regarding the implementation and recommendations for our specific requirements. Thank you!
We have been using Bold Product Option App for several years now. Started with Version 1 and have progressed to Version 2. The user interface with version 2 was slightly different but did not take long to get used to it. This version 2 gives us the ability to use swatches and pricing with our Lens Products and the conditional logic is essential. The only draw back has been the cross over with Time Zones causing some support reply delays. We recently had some access issues (Dec 2022), but with the support of Alina from Shopcircle.co this has been rectified.
Great App, Great Support.
Regards
Peter from Goggleman.com
Harun solved my problem in just minutes. Awesome service.
Thank you!
Hello there! We're so happy to hear that Dylan and Nirav were able to assist you with a large issue you had run into - so sorry you found yourself in that situation to begin with!
We love offering world-class customer service to our customers, and love to be able to empower merchants at the same time so that they can learn as well, and fix something should they run into the problem again in the future.
We're so happy that everything was figured out for you before the busy weekend - best of luck with your Black Friday sales!