SC Product Options , 2.527 reseñas
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Awesome! Service is so nice. This is what I want！thank you so much. It solve my question! Product page is prefect now.
Chintan helped a lot with the setup. He was really patient while i explained my requirements and gave me all the information needed to complete them.
Hello! We're happy to hear that Chintan was able to work with you to get you the information you needed in order to meet the requirements of what you were looking for.
Please don't hesitate to reach out if you need any other assistance; we'd be glad to help again!
I want backup the negative feedback on Bold's services.
The support agent wrote an email 15 minutes passed the appointment time "Tried calling your for our appointment today and was unable to get through each time i called."
1. First he only called twice on my number;
2. One does not need to try my number twice to figure out "unknown" caller cannot go through my phone;
3. He could leave a voice mail instead of email me 15 minutes later.
His time is value and I need to book for his help. My time is also valuable.
This is the second time their support team disappoint me.
I would say, their supporting team in general, very bad.
Fantastic software just like every Bold App I have ever used for my stores. I received amazing support from Rony because I needed help with my set up. He went over the top to help navigate my special circumstances with the Themeforest Theme that my clients wanted which needed some special edits on the same day that I was trying to launch! Thanks again BOLD!
Am not able to figure out how to use app on my own. Did not find app to be user friendly and found customer service to be very poor. Would not take time needed to properly explain and or walk through setup. Will not keep this app.
Great app, good for product options and changing prices of additional extras.
I had some problems with the order of the extra product options and CSS and the company did a fresh install and took care of my concerns immediately. I'm very happy with the support. I would recommend you let them install the app into your shopping cart. I'll be upgrading to the Pro version shortly.
Hi there. Thanks for reaching out to us about this. We're going to continue working hard on the ticket that you have open with our support team, and we're definitely open to jumping on a call if you'd like to discuss any lingering issues should there be any! We're looking forward to getting Product Options up and running smoothly on your store with you. :-)
Great App! Had a minimal problem to begin with, contacted chat support and Challi fixed my problem very quickly! Thx!
Thanks for your review, and we're happy to hear that Challi was able to lend a hand. If anything else should come up, we're always around to help out!
Love it! needed something simple and effective to allow my customers to upload files. Bast part these guys actually get back to you when you have a question.
Great customer support, Chintan really helped with customization and app functionality. Would recommend it.
Hello there! Thank you so much for the recommendation of our Product Options app. We're really glad to hear that our support team was able to work with you to get things customized as you wanted them to be.
Please don't hesitate to reach out if you need anything else!