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all good, great support. Spoke with Harun, what a fantastic customer service, this is the best support I have ever received from a small app in 20 years working with ecommerce
I'm satisfied with the service, my problems were solved quickly.
Thank you Nitesh for the work!
I sent a request to upgrade my Product Options and the staff emailed me within 24 hours with instructions on what they needed. The upgrade was performed quickly and I received emails with updates during the process. It is a pleasure working with the Bold Apps staff, they are very knowledgeable about their products and are always extremely helpful!
Very pleased with this app. Installation was simple and we've had no problems so far with it. Support when we needed an extra feature was quick and helpful. Can't recommend these guys enough.
Easy to use & a must-have for my site!
The app performs as it should but the main reason for the good review is the support. You talk to a human on the live chat and not an AI bot and if chat can't sort it, the problem generally gets fixed within 24 hours by a developer.
I had an issue where customers were purchasing custom products without selecting any of the options that were set on my Bold Product Options App. I figured it had something to do with the new theme we had just implemented, so I contacted the Shop Circle support team to take a look at the issue. They solved my problem within 24 hours and helped me tweak a couple of things that were not part of the original issue or even problems at all. Very good customer service.
Jeff at Bold Options is very helpful. The support team is skilled at making edits to the Shopify product pages and understands the user experience during checkout. I appreciate their help and love using the app to customize options during checkout.
We're happy to hear Jeff was able to help you out. Thank you for choosing Bold!
I'd give 10 stars, if it was possible. Product Options is a pleasant and productive addition to any store, and complemented by a quick response, friendly, and competent tech support. Kudos to the entire Bold crew, Francis, Shubhneet, Arcee, Tiff. Highly recommended!
MC and Shubhneet were awesome! They helped with the app quickly and were very quick to communicate. Thank you!