Reseñas (2.619)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 87% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
11 de enero de 2018

MC and Shubhneet were awesome! They helped with the app quickly and were very quick to communicate. Thank you!

Signa Computer Systems
Canadá
Más de 5 años usando la aplicación
Fecha de modificación: 9 de septiembre de 2019

Update - BOLD contacted me and have taken care of everything I have asked for. Thanks Nirav

-11Bravos

11Bravos.com
Estados Unidos
Más de 5 años usando la aplicación
Shop Circle respondió 30 de agosto de 2019

Hi there. Thank you for leaving us this feedback, we highly appreciate it.

I took a look into your requests and I just wanted to sincerely apologize for the lack of communication that has come from our end regarding your escalated installation. It normally takes a few business days for our Tier 2 team to test and work on more complex issues, however you absolutely should have received better communication than what was given (which was none, from what I can see).

On behalf of our customer service team, I just wanted to once again say how sorry I am for the lack of communication. It's certainly not how we aim to conduct ourselves, and this certainly should have been handled a lot differently.

One of our specialists has reached out to you in order to discuss the entirety of this issue (and your original request) further, and we hope to be able to rectify things with you. However, we also understand you need to do what's best for your business, even if that means using a different app.

2 de enero de 2014

Just what we needed! With only 100 variations allowed on normal listings, this was a life saver. Saves time and effort right out of the box. A must have.

Stonebrook Jewelry
Estados Unidos
Más de 5 años usando la aplicación
25 de octubre de 2023

Great customer service

Peaceful Patios
Estados Unidos
Más de 5 años usando la aplicación
28 de agosto de 2014

We've been really happy so far, they got it installed quickly and the options and conditional logic are perfect for the items that we offer monograms on!

Social Manor
Estados Unidos
Más de 5 años usando la aplicación
2 de enero de 2019

When you need to collect some data and include add ons. This app is great. Most of my products use the Product options and it’s boosted my sales.
On the customer service side, they are extremely knowledgeable and quick, most recently, Within sending an email, Nicholas had already made some changes as I requested within in 25min. A+ in my book.

UnderDog Diesel
Estados Unidos
Más de 5 años usando la aplicación
14 de agosto de 2019

Rajni was super helpful! It's easy and simple to use the app and it has the exact customization we needed.

Butter & Scotch
Estados Unidos
Más de 5 años usando la aplicación
Shop Circle respondió 15 de agosto de 2019

Hello there, thanks so much for leaving us a review! We're so happy to hear that our support team was able to get everything answered for you, and that the app meets your store's needs! Don't hesitate to reach out if you need anything else. :-)

By the way, absolutely love your cakes & tees! Would love to visit your Brooklyn location sometime.

31 de mayo de 2018

David at Bold was fantastic. I myself wasn't very clear about the issue I had but David managed to understand me and get the bottom of the issue. I couldn't fault him one bit. Thanks David.

The Print Room Leigh
Reino Unido
Más de 5 años usando la aplicación
12 de septiembre de 2017

Prompt attention to a self-made problem I was having.

Tactical Measure Custom Design
Estados Unidos
Más de 5 años usando la aplicación
8 de mayo de 2023

This app has given us the option to offer more menu selections in our Shopify Store and we have been very happy. We did have one glitch with some old code and I was not able to fix it myself, I reached out to Bold Products Option customer support, there one of their staff Alina, had responded immediately and was there for me until the issues was quickly resolved. She even fixed some things with our code while she was in there. This was a great customer service experience for me. Thank you Alina and Bold Product Options!

Equicizer
Estados Unidos
Más de 5 años usando la aplicación