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The customer service did great to us. Super helpful. Will recommend Iris
they helped to fix the issue
Product Options works great when you need to ask customers for extra fields information when selling items. We've been using it production for several years now. Product support is both responsive and helpful to assist with product updates. Highly Recommended.
Worst app I've used so far, which is very unfortunate for an app that costs $39.99 per month.
NOTHING just works, every single minor change I wanted I had to contact support. Then it would get escalated and take up to 48hrs to make the small changes.
Also not a lot of options for customization available. You cant change a lot of sizes colors or anything really.
Conditions can't be easily added to other sets, super time consuming.
Its the best app for the variants and custom products
A great customer service helps in all ways to resolve the issue
Very good APP. It takes some time to understand everything .. but then it runs.
The level of service and support from this team is second to none, they are always on it when we need assistance.
My audience tends to be older and could not see the smaller buttons on this app. They got in and fixed it right away so it is easier to see. Great customer service.
The features are suited well to those that require multiple variant options with conditional settings on their store. Their support is also superb, with a video walkthrough meeting provided to ensure you can utilise the app to its full effect.
Even though this app didn't work for what I needed, the team were super helpful - set up a call with the product owner to go through it and even suggested other apps that might help. Great support for a solo-entrepreneur!