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*The BEST product customization app* I thought I reviewed this app already but I guess I haven't! Was on support with Carter and he prompted me to write one so here I am. I've been using this app for a few years and ran in to several issues throughout and the team at Bold are always there to help. I have a ton of complicated options on my shop and they've always been quick to help me fix, troubleshoot, and even customize some of my options for me.
We couldn't run our shop luxerozen.nl without Product Options by Bold! The app gives you all the freedom to mold the options to the needs of your shop. But where it really shines it its customer service department.
I've been in contact with a few people from Bold and they've been more than willing and able to assist with incorporating Product Options into our shop's theme. And whenever we had a problem, Bold had our backs! Special thanks to Shubhneet, you're a rock star!
Rolf
Luxerozen.nl
amazing customer support. they hopped in to help me with technical changes to my theme. they were fast and friendly
Sehr nützliche App, bietet alle nur erdenklichen Varianten und Optionen an. Dazu sehr guter und hilfsbereiter Support.
Great support team! They always respond fast and answer my questions!
I highly recommend this app to everyone!
Thanks so much for the review and the recommendation of Product Options! We appreciate that very much, and are so happy to hear that you're loving our support and our app. Thanks again!
By the way, your custom boxes and inserts are so lovely. And, the 1% pledge to the planet is an awesome initiative!
We have just started to use bold product options for all our personalised gifts and event decor. A few problems at the start but bold sorted this out straight away. Looking forward to using this option on the rest of our products soon. We now have all the customisation possibilities that we need.
The installation is tricky as we started it off ourselves but had to get the pros to do it for us in the end. But well worth the fee.
Overall, a decent app for anyone that wants the flexibility of personalisation for their products and easy to use once you get started. So 5* from us!
Great app that provides a much-needed and very useful function for shopify. Support is unparalleled - responsive, fast and effective. I elected to have them do that template changes for me (it's relatively complex) and they were quick and spot-on.
A hearty thank you to Ryan and the rest of the team who worked so swiftly to remedy an issue for me when I changed to the Impulse 2.0 theme! The pricing for add ons / gift wrap wasn't displaying in the cart until the customer went through the process of checking out. It was fixed promptly and with excellent communication throughout.
Thank you for the kind review. We are so happy that Ryan and team were there to help you. Thank you for choosing Bold!
Today, I received assistance from a helpful individual named ALINA. She was very accommodating and took the time to understand my needs. In addition, even though I am not proficient with computers, she successfully assisted me in correcting issues with my shop, which was no small feat.
I definitely recommend this app, the customer service is very helpful, they help fast and are very friendly and efficient!