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Love this App! Their customer support is first rate. They are quick to help and do an excellent job. I'd recommend this app simply thanks to the excellent customer support, but also because its a great addition to any store. It makes adding options to your products much simpler.
Love this app! It solved the complicated custom ordering process for us. We had a few issues in the beginning with the compatibility of our theme but Bold App was super helpful and speedy with resolving our issue for us. Thanks!
Definitely give Bold Options a try!
I've downloaded literally every single Product Customization app out there (literally EVERY one) and Bold Options really stands out because of their excellent customer service. They are without a doubt the only ones that will take the time to really make this an app a fit for your store. They helped build several completely custom codes for my store that I would have otherwise had to hire a developer for. No other app as ever helped me like this - even for a very very simple modification, all the other apps I worked with said that that was out of their capabilities and I had to find a developer to help with. Not only does that obviously save on costs but it also helps fast track the whole process because if you have past experience with developers, you know that it's usually very slow.
I've worked with several customer service agents here who have all been great but most recently I worked with Nisha who was able to actual make code edits on the spot while I was on chat support with her which was amazing customer support. Truly exceptional customer service!
Guri was just FANTASTIC!
He helped me very quickly and was so kind and patient with me.
THANK YOU, GURI!
I just started using this app and although a bit confusing at first, it is very easy to use and get set up once you dig in a bit! I've also never had any personal problems with Bold's customer service if you get ahold of them during their actual hours. I think that they might be working remotely, due to COVID, so there is that. I've just recently had Rony help me out and he was about as helpful as one can be!!
Recently upgraded my Shopify Theme and Bold Support were brilliant in helping to re-do my options on the new code.
Thank you!
Hi there! Thank you so much for the review. We're always happy to help out with our coding installations and I'm glad that our team could get this going for you again.
We hope to hear from you soon!
Just want to thank Alina from shop circle/ bold products. Have had a issue on going for quite some time, She had it sorted in a day. Very good communication and super easy to deal with!
Thanks Alina
Thrilled to have found your app. We were really struggling to find a solution that would work with all the different types of products we carry that required personalization and additional shipping charges. Thank you!
We built our whole belovedpaperie.com website on this. If you want to see a site that streches Product Options to the max check it out. We chose this app because we needed nested dependencies (options based on previous options).
We sell paper products and the quantity of invites you choose plus the various options changes the price.
My only request would be a copy function.
I can't thank Bold Products and Nirav enough for all the help and support they have provided me to help solve a major problem I was facing. I bought this app so I could offer my clients a variety of options when they came to my website to order my fine art work, which is available on fine art paper, gallery wrapped canvas, and aluminum in a variety of sizes, as well as, give my customers the option to order a variety of colors in the matte boards and frames to go with the art! On top of all that, I needed a software that could handle a matrix of pricing and values to each of the options as each option was selected or added to the product order. I needed an app that could handle this complex set of issue now, as well as in the future, as I add more product materials, sizes, and pricing. I needed a very complex yet fluid app that was easy and simple to use on the front end for the customer as well. Nirav, my customer service technician, was so well versed on the back end and so helpful looking at my overall needs and then customizing the app to work for my specific needs. Thanks so much Nirav. You are awesome!
Hey there, thank you so much for the amazing review! We love hearing that our apps are meeting our our customers' business needs, and this is no exception!
While there can certainly be a learning curve with the app, our support specialists are always available to walk you through it, and it sounds like Nirav did just that (and more!).
We're so glad to hear that everything was set up for your needs, and I look forward to seeing your artwork once your website is finished being set up. :-)