Recensioni (2.618)
Restringi
-
In base alla valutazione
Lets just say.....GREAT Customer service!!!!!! Request for help sent and within 24 hours the problem was solved. These guys are wonderful to work with and I look forward to working with them in the future. The really do go above and beyond to give great service.I only wish all customer service was this prompt, professional and helpful as the people at Shappify with our Product Options App. The Product Options App is just what we needed. I am so glad I found. It is SUPER Simple, Super User Friendly and cant wait to enter more products.
Product support has been great still finishing things up but it seems to be working great, very versitile!
Great app with great functionality and the service these guys provide is outstanding!
Does what it says on the tin and more, it takes a little tweaking to merge the Product Options with your template, or you can get Bold Apps to do it perfectly for good value for money. Without this App, I wouldn't have been able to use Shopify for my cart software.
Great and necessary app for so many reasons. Would suggest paying for installation as it can be fairly confusing and they have great support for any fixes.
UPDATE (2013-Jun-06): I have been using this app for a week now, but the conditional logic feature for only two days. I was slow to catch on, so the BoldApps support team more than once created a video just for me that was suited to my particular brain stall :).
1) I love that if you check "Required" when creating a product relationship and a buyer tries to proceed to cart without making a choice (e.g., Yes/No), the options "light up" in red ink, requiring a choice before proceeding to the cart.
2) If a product requires a file upload (e.g., a photo), you can set up the option so it is NOT required, allowing a buyer to proceed to checkout and send their photo later.
3) The conditional logic feature is brilliant. It streamlines product pages, i.e., if a customer chooses to personalize an item with a Yes/No required option and they choose Yes, a drop-down text box appears, also ON the product page. This is one of its nicest features and eliminates possible confusion, e.g., "What do I do next?" You also can set more more than one condition per product type.
***********************
I was happy to have discovered this app because Shopify's variants have limitations, such as the inability to attach a cost to an option (e.g., for gift wrapping or a larger size). Customers also now can upload a photo for a personalized product, something they could not do on my old custom built sites. I also like that I can change the style/appearance of the options, such as any or all of a drop-down menu, radio button, checkbox, or multi-line text field when I offer more than one option on the same product.
Most importantly, I was pleasantly surprised by the personal attention I received after having difficulty with the app's installation, and then by the virtual one-on-one attention from Ron, a kind and patient member of the BoldApps support team. He helped me set up a myriad of options, which are different for each product type. I highly recommend this app and wish to thank BoldApps for putting so much thought into its functionality.
I used this app to create my prescription glasses store and I really needed an app with unlimited options. Couldn't have achieved this without BOLD. Due to the level of customization I needed, app support was the most crucial factor for the success and that's where Rony from support team came in and helped me achieve the customization I needed. Can't thank him and bold enough! You've helped me make my website the way I needed, without leaving shopify and starting from zero and hunting for developers. Thank you so much!
Thanks a lot for your review! I know how tedious and difficult it can be to add multiple customizations, so I'm glad we could help save you some hassle! It looks great on your site, and you've got some beautiful frames.
Daniel was absolutely fantastic helping me with adjusting the placement of my bold options. Amazing service!
Appreciate the kind words. Props have been passed along to Daniel. Thanks for choosing Bold!
Awesome App, love that customers can upload file. They also installed all the code for me in a timely fashion, thanks bold apps!
If you are looking to add options to products and Shopify's native variant functionality isn't enough for your needs, look no further. This app is perfect for giving customers the ability to add options and/or customize products.
And Bold's tech support is exceptionally good! I had technical problem and Lawrence traced the issue to my theme. I've gotten used to developers throwing up their hands when another developer's code causes an issue. But Lawrence didn't. He took it upon himself to correspond directly with the theme developer and fix the issue. The world would be a better place with more tech support people with Lawrence's character. Thank you Lawrence!
This app is an easy one to recommend.